December 19, 2018
The latest news, company announcements, DGX events and industry-position posts.

Why choose airfreight shipping?

November 15, 2018
In order not to pay more to ship goods, products, parts, or materials, airfreight may be the best choice for many reasons but primarily because it’s fast. Air allows your goods to be delivered in a timely fashion as often the bottom line for businesses hinges on making deadlines. For example, it may be imperative to get samples delivered to a prospective buyer quickly for a new product line whether it’s across the country or on the other side of the globe.

Not only is air cargo fast, it’s:

  • Reliable
  • Easy to insure against shipping perils
  • Much easier than shipping via ocean
  • As affordable as ocean shipping to transfer the risk
  • Conducted in highly secured environments that are built upon vast global networks
All of these factors afford more peace of mind and helps to keep the shipper’s integrity whole intact by delivering on time and intact.

Air equals speed to market, speed to factories, speed to job sites, and speed to the recipients.

Looking to ship by air? Contact DGX - Dependable Global Express today for a competitive quote.

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Air shipping can be demanding, detailed, itemized and simply intimidating

September 26, 2018
Global multi-materials sourcing, multi-parts sourcing, multi-finished goods sourcing have increased today’s global supply chain complexities. It’s likely that today’s sourcing is a multi-country endeavor. Air freight is the key to accomplishing final deliveries within tight deadlines. Air shipping is often the glue that binds shippers to their clients.

How about the air shipping cost? Many factors determine the cost of shipping via air.  From the carrier’s standpoint, here’s what must be considered:
  • Fuel costs
  • Operating aircraft types
  • The mix of cargo
  • Global regions
  • The goods being shipped, size and details do matter!
Whether shipments require “next flight out” expedited service, or a consolidated-time-deferred service with economic savings in mind, airfreight is still much faster than a boat or ship on the ocean. DGX-Dependable Global Express navigates customers through the complexities of the air shipping process. If worried about carrier liability limits, we can fully insure your goods if necessary for best protection, transferring the risk of the shipping perils.

We keep things simple. We communicate excellently and thoroughly. Call us today for an air freight rate quote today!
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Shipping to Costa Rica

August 15, 2018
DGX - Dependable Hawaiian Express creates superb value by offering excellent shipping, to and from Costa Rica, at competitive pricing.

For the past 10 years, DGX, in conjunction with its Costa Rican partner, Transportes Mundiales Bensa, has been offering weekly direct service from Los Angeles to San Jose, via Puerto Caldera, Costa Rica.

With our company service provider goals of reducing freight charges and transit times from the West Coast of the USA to Costa Rica, our direct service from Los Angeles separates DGX from any other freight forwarder in the Costa Rican market. It’s the special combination of the direct route and fast transit times.

West Coast cargo can more easily move to Los Angeles as opposed to routing via Florida which is expensive and cumbersome.

Additionally, trucking companies have been increasing their overland rates lately due to fuel surcharges (coupled with decreased service levels due to weather issues and driver shortages), and Aeromexico has stopped its direct weekly freighter from LA to SJO. Lastly, a rise in ocean rates from Miami to Costa Rica. Given this set of issues, customers can better control their costs by taking advantage of our West Coast-to-Costa Rica service.

Recently, we changed our Costa Rica service for the better and can deliver your goods in 10 days as opposed to 17. A major advantage to our service! Most importantly, DGX sailings cut off on Fridays and sail on Wednesdays, as opposed to other providers that service this destination via Miami.

We will continue making a major difference to all customers shipping from the West Coast by providing options that simply make more sense with great rates and fast transit times.

DGX is committed to our customers shipping to and from Costa Rica. We're creating superb value by offering excellent service at affordable rates.

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Transit time considerations for shipping to Guam

June 12, 2018
What is an acceptable transit time for shipping from the U.S.A. to Guam?

There are two carriers that currently provide ocean service from the U.S.A. to Guam. One carrier has a transit time of two weeks with an arrival of Tuesday every week. The other carrier has a transit time of three weeks with an arrival of Thursday or Friday.

At DGX - Dependable Global Express, we pride ourselves in moving product for businesses as fast and problem free as possible. Thus we choose the quicker carrier to Guam – the one with the better on-time record. Our carrier has an on-time record of 78%, based on an ETA of 59 minutes or less. The alternate carrier has an on-time record of only 23%, less than one in four of their ships are on time.

DGX also offers the latest cut-off times in the industry to receive freight on the west coast, as well as we offer deliveries in Guam within 48 hours of container availability. This gives you a total transit time from the west coast of 17-18 days. The other carrier would provide a 30-day service from the west coast to Guam, due to earlier carrier cut offs and transshipment through a foreign port. Check out our ocean sailing schedule.

Five options and details to consider when thinking about longer transit times:
  1. Your product availability is delayed meaning you’ll need to keep more inventory in stock. This costs your business more money.
  2. Vendor payments are due just as product is being delivered on Guam, based on net 30 day terms.
  3. Business competitors may receive their product earlier and are able to deliver and complete the sale sooner—thus you lose the sale.
  4. Not having your product before the weekend can affect your total weekend sales.
Four benefits of faster transit times and later cut offs:
  1. Last minute orders can make the same week sailing and arrive in 17-18 days.
  2. Less inventory needed increases profitability.
  3. Having inventory on hand to sell before payments are due to vendors.
  4. More sales and better customer loyalty because you always have inventory in stock.
With slower transportation and lower transportation costs, is it worth the added expense of higher inventory levels and the risk of losing customers and sales waiting for product to arrive?

Call DGX today for a rate and sailing time quote to see how we can save you both time and money.

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Shipping freight to or from New Zealand

May 7, 2018
To facilitate the shipping of your freight to or from New Zealand, as one of the Dependable Supply Chain Services, DGX - Dependable Global Express provides a wide range of forwarding services.

With an established DGX-owned and operated office in Auckland, New Zealand along with an exclusive partnership in Christchurch, NZ we offer the most reliable and cost effective solutions to all your shipping needs.

Our web-based tracking capability provides visibility and peace of mind to all of our shipping and logistics customers. You may view the status of goods, orders and shipments easily and in real time. Promptly access information whenever needed!

DGX prides itself on weekly consolidated service from all origins within the continental USA to any destination within New Zealand and the Pacific Islands.

With dedicated specialized customer service representatives at both origin and destination, we can assist you with any type of move whether it be LCL, FCL, air or a special project cargo need.

Contact our local DGX New Zealand office today!

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Easy freight shipping to the Philippines

March 25, 2018
DGX simplifies the ocean or air shipping process for you. As an international freight forwarder, we offer full logistics services to and from the Philippines as well as comprehensive supply chain solutions. And we’ve done so for thousands of international business partners.

Our international freight forwarder services extend to ocean and air freight, customs clearance haulage, and project cargo handling and management. Our partnership with top-tier air and sea carriers provides competitive rates, flight or vessel schedules, booking flexibility as added value to our customers. We ensure the integrity of the shipment is maintained, taking all necessary steps to deliver the goods complete, intact and more importantly, on time.

Here’s just how simple it is to ship your freight to the Philippines via ocean or air cargo shipping with DGX:
  1. Visit DGX’s Philippines' office page and request a rate quote via telephone, fax, email or use our convenient online rate quoter.
  2. Within 24 hours, you will receive your competitive rate quote.
  3. If rate is acceptable, sign the contract and the booking of your freight shipment will be coordinated at DGX.
  4. We’ll help instruct as to how to provide to us and conveniently, provide your shipment status for tracking and monitoring.
  5. Upon successful completion of cargo shipment, we’ll send your Proof of Delivery and invoice you.
Visit us today for all your Philippines freight shipping needs.

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How do I ensure safe sailing to Guam?

February 2, 2018

There are 6,000 miles of ocean to cross for your cargo to arrive in Guam – the equivalent of going from Los Angeles to New York and back again. The ocean is not a smooth paved highway, but rather comprised of vast, turbulent seas with swells as big as four-story buildings through which sea faring vessels need to navigate. The vessels get knocked around quite a bit, causing cargo loaded inside containers to shift and move during transit.

In order to minimize any damage caused by the often rough trip, the shipping professionals at DGX - Dependable Global Express always take extra care when loading your freight by adding dunnage and cardboard inside the containers to safely secure the loads from shifting and moving about inside your containers.

As a shipper or supplier shipping items to Guam, here are a few shipping tips to help ensure your products arrive safely and intact:
  • Always load heavier items on the bottom of pallet, with lighter product on top.
  • Use three to four layers of shrink wrap to help keep the load from falling off the pallet.
  • If your boxes are soft cardboard, use corner protectors before wrapping, so boxes are not crushed when wrapping.
  • Minimize the exposure of products that can be easily scratched by adding protective covering or have the item crated.
  • On bagged freight, for example: flour, rice, concrete; use cardboard on the sides prior to wrapping with shrink wrap to prevent bags from being torn.
  • When shipping 55 gallon drums, secure drums to a pallet with suitable banding material.

These are just a few safety tips for Guam shipping. By doing your part, you can help ensure your products will arrive safely to your destination and ultimately to your customer.

At DGX we will always do our part as your Dependable partner!

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How simple it is to do air shipping with DGX

January 22, 2018
When it’s time for you to choose a freight forwarder to handle urgent shipping matters, DGX - Dependable Global Express is ready to help. For air cargo solutions, it’s our reliability, efficiency and skilled high performance standards which are setting new benchmarks in shipping.

Flexible flight schedules and a robust network of contracted carriers with dependable air routes make it simple and effective to move products.  From priority express to consolidation cost savings services, DGX offers a variety of air cargo products allowing our clients to easily decide what works best for them.

To make it even easier and less stressful, our competitively priced air cargo insurance makes it easier to transfer the risk of any shipping peril whether across the country or across the world.

We stand ready to serve all of your needs for air cargo and freight forwarding.  Contact us today by your preferred method: phone, email, live chat.
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Eight important benefits of using Air Cargo

November 3, 2017
DGX - Dependable Global Express stands ready to serve all of your air cargo and shipping needs. Here are eight great reasons to use us to ship your cargo via air freight:
  1. FAST. Air freight services are vital when your goods must be delivered over longer distances quickly. It’s the best and fastest transit compared to any type of surface transportation.
  2. QUICK INVENTORY TURNS. For higher valued goods, air freight enables a supply chain with fast and consistent deliveries to convert your high value inventory into dollars through faster inventory turns. An example: apparel for retail stores cannot be sold if it’s not on the shelf.
  3. SAVES MONEY. When your production line or machine breaks down, although the replacement part may not be expensive, it could be a vital component to getting your production back up and running. Using air freight transport saves you money in many cases where productivity and getting product to the market are critical to your bottom line. Using air freight is the expedited tool that makes this happen.
  4. VALUE PRICED. Even when shipping low value goods or materials that are not needed for immediate replacement, you need an effective way to deliver goods faster than ocean carriage but without the high price of expedited airfreight. DGX - Dependable Global Express offers an advantage with our consolidation air service that benefits you by customizing delivery at a cost somewhere between next-flight-out air freight and slower ocean service.
  5. FLEXIBILITY. You have flexibility in flight schedules compared to ocean sailing schedules, resulting in faster and more dependable routes available through a large network of origin and destination airports.
  6. INSURANCE SAVINGS. You save on cargo insurance premiums because air freight shipments have a short transit time and extremely high level of security, reducing risks to insurance underwriters, and lowering costs.
  7. LOWER STORAGE COST. Warehousing is less expensive for you because we offer just-in-time air freight deliveries that reduces warehousing space to keep items in stock.
  8. FAST CUSTOMS CLEARANCE. Your international air shipments are generally cleared by Customs within a matter of hours which in turn helps air cargo operators and ground handlers to be much more efficient with your cargo.
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Shipping to and from China

September 25, 2017
Shipping to or from China can be made a lot easier when working with the right Logistics Service Provider. DGX - Dependable Global Express owns its offices in mainland China and Hong Kong and provides a wide range of Full Container Load (FCL) and Less than Container Load (LCL) ocean services worldwide, and global air services shipping to/from China.

As an ocean master-pack consolidator, DGX is able to accept LCL cargo anywhere in the continental United States and deliver to anywhere in mainland China and Hong Kong with weekly scheduled sailings via our Long Beach gateway to Shanghai and Hong Kong.

Our dedicated customer service representatives offer professional logistics assistance and supply chain solutions in Mandarin, English, and Cantonese. DGX is capable of servicing e-commerce clients from U.S. to  Mainland China via the  Hong Kong Freeport.

DGX also specializes in servicing the Hawaiian Islands shipping to and from China. Whether mainland China or Hong Kong, for air shipments or ocean FCL and LCL, DGX can ease your shipping burdens and provide you the transportation solutions you need.

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