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DAX - Dependable Alaskan Express

9/1/2021

Dear Valued Customer,

The following is provided for your information:

September 6th, 2021

The Alaskan service of DHX - Dependable Hawaiian Express (which is currently being rebranded to DAX - Dependable Alaskan Express as evidence of our long-term commitment to the Alaska shipping market) will be closed Monday, September 6th, for Labor Day. Please allow 24 to 48-hour delays in your shipment delivery the week of September 6th to 10th.

As a reminder, our receiving hours are Monday through Friday from 8:00 am to 4:30 pm. On Wednesday and Friday, the receiving cutoff is 2 pm to make the vessel.

DHX-Dependable Hawaiian Express

20003 85th Ave. S

Kent, WA 98031

Coronavirus

While there is so much news available, we felt it was unnecessary to comment other than to state that from the U.S. Mainland, there have been no delays impacting Hawaii or Guam. Shipments exporting from Asia may still experience delays as the ocean carriers cancel sailings and air freight capacity is still somewhat limited.

At DHX–Dependable Hawaiian Express, we have an Emergency Response Plan to ensure your shipments and our services will continue despite the virus. This plan includes our Associates and Management working from home and providing us all with as safe a workplace as we can under the circumstances. Our goal is to continue to serve you with the excellent service to which you are accustomed. We are working both hard and smart to be part of your solution during these difficult times!

DHX Facebook and LinkedIn

Are you aware that DHX has a Facebook and LinkedIn account? Be sure to check out our social media pages and give us a follow to stay up to date on what’s happening weekly. We appreciate your continued support.

DHX-Dependable Hawaiian Express, Inc. LinkedIn

DHX-Dependable Hawaiian Express, Inc. DGX-Dependable Global Express, Inc. Facebook

Website-Forms

Did you know that you can visit the DHX website and download our company forms? Interactive PDF versions of the forms can be filled in online and printed. Some documents require a physical signature and will need to be printed and sent in. Other forms can be filled out and sent directly to your DHX-Dependable Hawaiian Express customer service representative when you click submit. We have provided some completed sample forms for you to review as well. Check it out at https://www.dhx.com/forms.aspx. If you need help with any of the forms, please contact us at 253.872.6599 or Alaska@dhx.com.

 

Should you have additional questions, please contact your local office or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at Alaska@dhx.com.

Thank you for your business - we appreciate it!