News Updates

Return to Newsletter Index

DGX - Dependable Global Express





Dear Valued Customer,


We are providing the following for your information:


Holiday Schedules

The offices listed below will be closed for the holidays as follows:


Labour Day (Fremantle)

Labour Day (Melbourne)

Canberra Day (Canberra)

Good Friday

March 4

March 11

March 11

March 29

New Zealand

Good Friday

March 29


Vernal Equinox Day                                

March 20


Maundy Thursday

Good Friday

March 28

March 29



Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.


Labor Negotiations: USEC and Gulf Ports


There are mounting tensions centered on the possibility of a strike at the US East Coast and Gulf Ports.  The labor contract between the International Longshoremen's Association (ILA) and the United States Maritime Alliance (USMX) expires at the end of September 2024. The ILA is the largest maritime workers' union, representing over 65,000 dockworkers, and the USMX represents the employers at 36 coastal ports, including New York, Jew Jersey, Savanna, Georgia, and Houston, Texas. Negotiations have been ongoing since early 2023 with no agreement.  Automation at the ports and wage increases are among the major sticking points. The leadership of the ILA has warned their membership to be prepared for the possibility of a coastwide strike in October 2024 with no chance of an extension of the current contract.


The ILA is taking a firm stand against automation by ocean carriers. They view it as an attempt for foreign-owned companies to replace their jobs with fully automated terminals. Some view that automation would bring new and better jobs for labor. This view is not shared by the unions.


The possibility of a strike is a cause for concern among retailers with many expected to advance their peak season freight or move their cargo via the West Coast to avoid potential shipping delays in October.


We will continue to closely monitor the situation and provide updates as they become available.


Feel free to contact your Pricing or Customer Service teams for the latest information.




DGX is one of the most respected air freight service providers, serving global air destinations through most airports, to and from any point in the United States, as well as between foreign points. Our air service offers the highest quality of global air freight service available within the air cargo industry. Shipments from 1 lb. to 10,000 lbs. or more can easily move door to door or door to airport.


Whether oversized, heavyweight, or hazardous materials, we ensure that the integrity of your shipment is maintained throughout the carriage. DGX is fully compliant with all U.S. Government agency rules and regulations, including TSA, DHS, and FAA, and is also IATA licensed.


For more information, please contact one of our air team members at 800.700.3858 (U.S. only) or email us at


We look forward to serving you!



Tell Us How We’re Doing


We would love your feedback! We use Trustpilot, an online platform for sharing customer experiences. Please visit our Trustpilot page and let us know how we’re doing. Your feedback

will help guide our efforts to continuously improve our service to you and others - our customers!


Should you need any assistance, contact your local DGX office or call us at 888-488-4888.


Thank you for your business – we appreciate it!