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DGX - Dependable Global Express




Dear Valued Customer,


We are providing the following for your information:


Holiday Schedules

The offices listed below will be closed for the holidays as follows:

New Zealand

Waitangi Day

February 6


National Foundation Day

Substitute Holiday for National Foundation Day 

Emperor’s Birthday                                          

February 11

February 12

February 23


Chinese New Year

February 9


Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.


Red Sea / Gulf of Aden Update


The security situation in the Red Sea and surrounding areas remains unstable. All major carriers have suspended transit through the Red Sea and Suez Canal, rerouting vessels via the Cape of Good Hope in Africa. Consequently, transit times for these routes continue to be extended.  


Rates in the impacted lanes are forecasted to remain at increased levels, but spot rates may now be leveling off. While new contract rates will be higher, it is not expected these will reach pandemic-era highs.


Disruption of regular vessel schedules may result in port congestion and equipment shortages. In the US, a marked shift from East Coast to West Coast ports is likely. Ocean Carriers must actively work on recalibrating their networks, including changing call ports and adjusting transshipping hubs to adapt to the present environment. 

Please get in touch with your Pricing or Customer Service team for the latest information and planning assistance to minimize disruptions to your supply chain. We will help identify the best alternatives based on cargo specifics as well as your business priorities.

Tell Us How We’re Doing


We would love your feedback! We use Trustpilot, an online platform for sharing customer experiences. Please visit our Trustpilot page and let us know how we’re doing. Your feedback will help guide our efforts to continuously improve our service to you and others - our customers!

DGX Blog – Shipping Insights


We encourage you to visit our blog at to see our latest updates, progress, helpful hints, and shipping insights. Once there, you can access links to our other social media pages, where we share company items we believe are newsworthy.


Should you need any assistance, contact your local DGX office or call us at 888-488-4888.


Thank you for your business – we appreciate it!