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DGX - Dependable Global Express


 Dear Valued Customer,

 The following is provided for your information:


Holiday Schedules

 The offices listed below will be closed for the holiday as follows:


Lunar New Year

Jan 21, 2023 to Jan 27, 2023


Australia Day

Jan 26, 2023


Coming of Age Day

Jan 9, 2023


Please remember that certain offices are across the International Dateline. The dates above for the non-USA offices holidays are their dates, not the actual U.S. date.


 CFS Handling Fee increase

 Due to increasing costs, the amount for DGX CFS handling fees will increase as follows:





New Surcharge

Effective Date


All US Origins

All destinations to and via Australia, Japan, and New Zealand



$25.00 W/M –

$50.00 min

$125.00 max




We appreciate your continued support and understanding of this increase.


LCL BAF Decrease to Australia and New Zealand

Please also note there is a decrease of the BAF from the shipping lines, DGX will decrease the LCL BAF level as follows:




New Surcharges

Effective Date

All US Origins

All Destinations to and via Australia and New Zealand


$24.00 W/M - $24.00 min



Tell Us How We’re Doing

 We would love your feedback! We use Trustpilot, an online platform for sharing customer experiences. Please visit our Trustpilot page and let us know how we’re doing. Your feedbackwill help guide our efforts to continuously improve our service to you and others - our customers!

DGX Blog – Shipping Insights

 We encourage you to visit our blog at to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our other social media pages, where we share company items we believe are newsworthy.

 Should you have any questions, please contact your local DGX office or representative, or call us at 888-488-4888 or at 310-669-8888.

 Thank you for your business – we appreciate it!