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DGX - Dependable Global Express

11/1/2021

Dear Valued Customer,

The following is provided for your information:

Holiday Schedules

The offices listed below will be closed for the holiday as follows:


  Australia

  Melbourne Cup Day

  November 2

  Philippines

  All Saints’ Day

  November 1 - 2

  Japan

  Culture Day

  November 3

  United States

  Thanksgiving

  November 25

  Philippines

  Bonifacio Day

  November 30


Please remember that certain offices are across the International Dateline. The dates above for the non-USA offices holidays are their dates, not the actual U.S. date.


LCL Congestion Charge

As a result of increased costs related to the current congestion, DGX is announcing an increase to our Congestion Surcharge applicable to our LCL rates effective November 10, 2021

Origin

Destination

Type

New Surcharge

Effective
Date

All US
Origins

All LCL
Destinations

Congestion

Increasing from $3 W/M to
$20 W/M, Min $20

11/10/2021


Any mitigation and/or delays of the increase will be passed along as applicable.

We appreciate your continued support and understanding of these increases. 

Should you have any questions, please contact your local DGX office or representative, or call us at 888-488-4888 or at 310-669-8888.


Los Angeles/Long Beach Port Emergency Surcharge

As announced by the President’s Task Force this week, effective November 1, 2021 the Ports of Los Angeles and Long Beach will charge the ocean carriers a “Container Excess Dwell Fee” on import full containers.

  • The fee will be applied to all containers scheduled to move via truck that remain at the terminal in excess of 8 days and to all containers scheduled to move via rail that remain at the terminal in excess of 5 days.
  • The cost is $100 per containeron the first day past the set dwelling limit for terminal or rail and will increase by $100 increments for each day that follows (i.e., $200 for day 2, $300 for day 3 and so on) until the container leaves the port.


Many carriers have disclosed that they intend to pass this charge on to the merchants. As such we are forced to pass it through to our customers when applicable.

The surcharge is meant to help clear the congestion at the Los Angeles/Long Beach port complex that has reached record proportions. Additionally, the corresponding revenue is purposed to be invested in port infrastructure and efficiency programs.

DGX is working diligently to avoid or at the very least minimize the impact of this new surcharge to our customers by facilitating cargo movement as it is made available by the port terminals.

We will provide updates as new information is released. Please contact your DGX Representative for more details.


DGX Blog – Shipping Insights

We encourage you to visit our blog at www.dgxglobal.com to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our other social media pages, where we share company items we believe are newsworthy.


Should you have any questions, please contact your local DGX office or representative, or call us at 888-488-4888 or at 310-669-8888.


We wish that you and your families stay safe and we thank you for your continued support. Our entire team stands ready to assist you.


Thank you for your business – we appreciate it!