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DGX - Dependable Global Express


Dear Valued Customer,

The following is provided for your information:

Holiday Schedules

The offices listed below will be closed for the holiday as follows:


 Labor Day

 Sep 6


 Respect For the Aged Day

 Sep 20


 Chinese Mid-Autumn Festival

 Sep 21


 Autumnal Equinox Day

 Sep 23

Please remember that certain offices are across the International Dateline. The dates above for the non-USA offices holidays are their dates, not the actual U.S. date.

DGX Los Angeles Airfreight Division has moved

Effective August 16th, 2021, the DGX Airfreight Division has relocated its office and operations closer to the Los Angeles International Airport (LAX).

Our new address:

DGX Airfreight c/o Prologis LAX Logistics Centre

5353 West Imperial Highway Suite 100

Los Angeles, CA 90045

Australia Stink Bug Fumigation Season

The Australian Department of Agriculture and Water Resources (DAWR) has announced the seasonal measures for the 2021-2022 Brown Marmorated Stink Bug (BMSB) Fumigation season, which is set to begin with sailings from September 1, 2021 and continue through April 30, 2022. Breakbulk, Full Container Load (FCL) containers and Freight of All Kinds (FAK) shipments from high risk countries, including the USA, containing target high risk risk commodities are required to be fumigated.

Please visit for detailed information on the new regulations for the 2021-2022 season.

With the aim of maintaining transit time integrity and minimizing financial impact, DGX will treat cargo sailing from the USA to Australia at a DAWR approved treatment facility in Los Angeles.

New Zealand Stink Bug Fumigation Season

The New Zealand Ministry for Primary Industries (MPI) has announced its seasonal measures for the 2021-2022 Brown Marmorated Stink Bug (BMSB) Fumigation season. Target high risk commodities shipped from a target risk country, including the USA, between September 1, 2021 and April 30, 2022 are required to be fumigated.

We will work with all agents, shippers and consignees with the high-risk commodities (Vehicles, Machinery and Parts) on a case-by-case basis and provide the necessary fumigation requirements.

Fumigation requirements will begin with any vessel sailing on or after September 1, 2021.

For further information on BMSB seasonal requirements, please visit MPI website:

For both Australia and New Zealand, the charges for fumigation of LCL shipments are:
USD $30.00 w/m, Minimum $150.00.
For FCL fumigation charges, please contact your local DGX office.

Chicago Rail Delays

The Chicago rail ramps are experiencing increased delays and congestion caused by multiple issues, including but not limited to, chassis shortages, labor shortages, and driver shortages – all of which have increased container dwell time at the ramps. Multiple carriers tried to address this in July by suspending rail movement of containers from West Coast ports for one week to try and allow for the rail to catch up. However, it has been reported that there are still more than 20 miles of trains of containers lined up outside of the Chicago area waiting for deramp. Many carriers are now trying to address congestion by moving the dwelling containers to secondary facilities.

As Chicago is a major rail hub, even containers which do not originate from or terminate at Chicago will require movement through Chicago – which compounds the congestion. Containers are arriving at the hub faster than the rail can move them out. The end result is that many rail ramps are experiencing congestion and Chicago is at the center of it. Delays at Chicago and other rail ramps are likely to continue through the rest of 2021 as part of the larger congestion felt throughout the entire shipping industry.

Los Angeles/Long Beach Port Congestion

The congestion reported in the previous months continues to compound in the Ports of Los Angeles and Long Beach. The congestion is causing vessel delays as they wait for space at the dock, delays for truckers as the container pick up and delivery times at the terminals increase, and higher aggregated equipment detention and chassis rental charges as appointments at the terminals become more difficult to obtain without delays. 

There have also been reports of shortages of equipment, chassis, and available truckers at Southern California inland rail ramps. These shortages are causing similar delays and additional charges similar to those we are experiencing in Southern California ports.

DGX is working diligently to minimize additional detention and chassis charges caused by the port situation. We work to keep our customers regularly updated on their shipment’s status and any additional charges caused by delays due to congestion.

DGX Blog – Shipping Insights

We encourage you to visit our blog at to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our other social media pages, where we share company items we believe are newsworthy.

Should you have any questions, please contact your local DGX office or representative, or call us at 888-488-4888 or at 310-669-8888.

We wish that you and your families stay safe and we thank you for your continued support. Our entire team stands ready to assist you.

Thank you for your business – we appreciate it!