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DHX - Breaking Alert

8/24/2021

Dear Valued Customer,

We at DHX-Dependable Hawaiian Express, Inc. regret to inform you that the Matson Navigation Company (“Matson”) MahiMahi Voyage 468w has experienced a potential half-days delay in its arrival into Honolulu, HI.

Due to the MahiMahi 468w arriving this Thursday morning- as opposed to Wednesday night- there is a chance of a delay to the delivery of your shipment by one business day. Depending on when Matson can offload the vessel and make our containers available to us will determine when we can receive, unload and start delivering shipments in our containers.

We at DHX-Dependable Hawaiian Express will do our best to unload the containers we receive from Matson and get your shipment(s) out for delivery. We apologize for any delay or inconvenience you may experience.

This delay should not affect the Neighbor Island Barge schedules.

Should you have any additional questions, please contact your local office or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at custserv@dhx.com.

Thank you for your patience as we focus on getting your shipment delivered.

Thank you too for your business- we appreciate it!