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DHX - Dependable Hawaiian Express
7/15/2021
Dear Valued Customer,
The following is provided for your information:
Holiday Schedules
The offices listed below will be closed for their holidays as follows:
USA/Guam | Liberation Day (Guam) | July 21 |
Singapore | Hari Raya Haji National Day National Day (Observed) | July 20 August 9 August 10 |
Japan | Marine Day Sports Day Mountain Day Mountain (Observed) | July 22 July 23 August 8 August 9 |
We Have Moved Our Domestic Ocean Consolidation Receiving Services out of La Mirada
DHX – Dependable Hawaiian Express, formerly Hawaiian Express Service, relocated our 16800 Trojan Way, La Mirada, CA domestic ocean consolidation receiving services to our 19201 S. Susana Road Rancho Dominguez, CA facility Monday, April 19, 2021. Our La Mirada facility does provide warehousing needs including cross dock and pick and pull services. For more information and pricing contact Ed Laksberger at 800-488-4888 extension 1301 or email ed.laksberger@dhx.com.
Island Warehousing and Storage
We have palletized goods storage capabilities in Honolulu, Maui, Kona and Guam. Our customers are able to monitor inventory levels, ship an order with same day/next day delivery, and use our facilities as a potential “back of the store”. You can increase your retail selling space or free up your workspace in your existing facility and have supplies arrive as you need them. For further information, please contact Eli Forkner at 800-488-4888 extension 1740.
Refrigerated Service
DHX-Dependable Hawaiian Express has offered full container load refrigerated service to Hawaii in the past. With the acquisition of Hawaiian Express Services our refrigerated services have expanded. We are now offering temperature-controlled services to Hawaii and Alaska for full container loads (FCL) as well as less than container loads (LCL) out of our Hayward, CA location for Hawaii and our Kent, WA location for Alaska. Freeze, Chill and Keep from Freezing (KFF) experience is now offered by DHX-Dependable Hawaiian Express to serve your needs.
Air Freight Service
While still not to the pre-pandemic levels, air carriers are carefully returning to the number and frequency of scheduled flights, domestically, and internationally. Air rates for US domestic and air exports from the US are not completely back to the lower pre-Covid 19 levels that existed. There are still positive signs for the air cargo industry and shippers that count on the speed and economy of airfreight to meet deadlines and move products, equipment, parts, and all essential goods to their final destination. Our airfreight team monitors the air cargo industry market daily and has a “thumb on the pulse” of its polymorphic nature.
Please contact our airfreight team to make sure you are receiving the most beneficial routing and best current pricing. We are here and ready to assist, call us at U.S. toll-free 888.488.4888 / International 310.669.8888, Ext. 2009, or email us at air@dgxglobal.com.
DHX-Dependable Hawaiian Express Blog – Shipping Insights
We encourage you to visit our blog at www.dhx.com to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our other social media pages, where we share company items we believe are newsworthy.
DHX-Dependable Hawaiian Express – Website Update
If you do not already have a login and password to access your account online please contact your current salesperson and ask to be set up. By accessing your account online, you will be able to track your shipments, run reports, view invoices and paperwork related to your shipments such as bills of lading and proof of deliveries. If you are currently using our website to track your shipments, we now have a new "wildcard" feature that expands the search field to include multiple reference and purchase order numbers.
Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at custserv@dhx.com.
Thank you for your business - we appreciate it!