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DHX - Dependable Hawaiian Express


Dear Valued Customer,

The following is provided for your information:

Holiday Schedules

The offices listed below will be closed for their holidays as follows:


Labour Day

May 1 - 5


ANZAC Day (Adelaide, Brisbane, Fremantle)

Labour Day (Queensland)

May Day (NT)

April 26

May 3

May 3

New Zealand

ANZAC Day (Holiday Observed)

April 26


Labour Day


May 1

May 13


Labour Day

Hari Raya Puasa

May 1

May 13


Showa Day

Constitution Memorial Day

Greenery Day

Children’s Day

April 29

May 3

May 4

May 5

Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.

Fuel Related Surcharge Increase – Hawaii / Guam / Micronesia

As advised in our Breaking Alert sent out March 19, Matson Navigation Company (“Matson”) will increase its fuel related surcharges by two and a half percentage points, effective for sailings on or after Sunday, April 18, 2021. The fuel surcharge for Hawaii service will be increased from 32% to 34.5%, for Guam/CNMI service, it will be increased from 33% to 35.5%, and for Micronesia service, it will be increased from 37% to 39.5%.

We’re Moving out of La Mirada

We are pleased to announce that DHX – Dependable Hawaiian Express, formerly Hawaiian Express Service, will be relocating our 16800 Trojan Way, La Mirada, CA domestic ocean consolidation receiving to our 19201 S. Susana Road Rancho Dominguez, CA facility Monday, April 19, 2021.

Alaska Service

With the Hawaiian Express Services acquisition, DHX – Dependable Hawaiian Express will now dedicate the Hawaiian Express Kent Terminal to the Alaska Trade and our existing Seattle Terminal to Hawaii shipping.

The company will continue to ship to Alaska utilizing the Ports of Tacoma and Seattle. We offer two sailings a week for less than container load (LCL) as well as container loads (FCL) from anywhere in the United States. Please contact Brian Skinner at 907-782-9040 or Brian Tinsley at 253-872-6599 for further information.

Refrigerated Service

DHX-Dependable Hawaiian Express has offered full container load refrigerated service to Hawaii in the past. With the acquisition of Hawaiian Express Services our refrigerated services have expanded. We are now offering temperature-controlled services to Hawaii and Alaska for full container loads (FCL) as well as less than container loads (LCL) out of our Hayward, CA location for Hawaii and our Kent, WA location for Alaska. Freeze, Chill and Keep from Freezing (KFF) experience is now offered by DHX-Dependable Hawaiian Express to serve your needs.

Air Freight Service

While still not to the pre-pandemic levels, air carriers are carefully returning the number and frequency of scheduled flights, domestically, and internationally. Speaking of air rates for US domestic and air exports from the US they are also not completely back to the lower pre-Covid 19 levels that existed. There are still positive signs for the air cargo industry and shippers that count on the speed and economy of airfreight to meet deadlines and move products, equipment, parts, and all essential goods to their final destination. Our airfreight team monitors the market daily and has a pulse on the polymorphic nature of the 'flying' industry. Please contact our airfreight team to make sure you are receiving the most beneficial routing and best current pricing. We are here and ready to assist, call us at U.S. toll-free 888.488.4888 / International 310.669.8888, Ext. 2009, or email us at


We are removing our Coronavirus update from our monthly News Update. We will resume publishing the section if the status of Covid 19's impact on the Company's operations changes.

Warehousing and Storage

We have palletized goods storage capabilities in Honolulu, Maui, Kona and Guam. Our customers are able to monitor inventory levels, ship an order with same day/next day delivery, and use our facilities as a potential “back of the store”. You can increase your retail selling space or free up your workspace in your existing facility and have supplies arrive as you need them. For further information, please contact Eli Forkner at 800-488-4888 extension 1740.

DHX Blog – Shipping Insights

We encourage you to visit our blog at to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our other social media pages, where we share company items we believe are newsworthy.

Thank you for your business - we appreciate it!