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DHX - Dependable Hawaiian Express
Dear Valued Customer,
The following is provided for your information:
The offices listed below will be closed for the holidays as follows:
Vernal Equinox Day
Ching Ming Festival
April 4 - 5
The Day of Valor
Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.
With the Hawaiian Express Services acquisition, DHX – Dependable Hawaiian Express will now dedicate the Hawaiian Express Kent Terminal to the Alaska Trade and our existing Seattle Terminal to Hawaii shipping.
The company will continue to ship to Alaska utilizing the Ports of Tacoma and Seattle. We offer two sailings a week for less than container load (LCL) as well as container loads (FCL) from anywhere in the United States. Please contact Brian Skinner at 907-782-9040 or Brian Tinsley at 253-872-6599 for further information.
DHX-Dependable Hawaiian Express has offered full container load refrigerated service to Hawaii in the past. With the acquisition of Hawaiian Express Services our refrigerated services have expanded. We are now offering temperature-controlled services to Hawaii and Alaska for full container loads (FCL) as well as less than container loads (LCL) out of our Hayward, CA location for Hawaii and our Kent, WA location for Alaska. Freeze, Chill and Keep from Freezing (KFF) experience is now offered by DHX-Dependable Hawaiian Express to serve your needs.
There is so much news available, we felt it was really not necessary to comment other than to state that from the U.S. Mainland there have been no delays impacting Hawaii or Guam. Shipments exporting from Asia may still experience delays as the ocean carriers cancel sailings and air freight capacity is still somewhat limited.
At DHX – Dependable Hawaiian Express we have an Emergency Response Plan in place to ensure your shipments and our services will continue in spite of the virus. This plan includes our Associates and Management working from home, as well as providing us all with as safe a workplace as we can under the circumstances. Our goal is to continue to serve you with the excellent service to which you are accustomed. We are working both hard and smart to be part of your solution during these difficult times!
Warehousing and Storage
We have palletized goods storage capabilities in Honolulu, Maui, Kona and Guam. Our customers are able to monitor inventory levels, ship an order with same day/next day delivery, and use our facilities as a potential “back of the store”. You can increase your retail selling space or free up your workspace in your existing facility and have supplies arrive as you need them. For further information, please contact Eli Forkner at 800-488-4888 extension 1740.
DHX Blog – Shipping Insights
We encourage you to visit our blog at www.dhx.com to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our other social media pages, where we share company items we believe are newsworthy.
Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at email@example.com.
We wish you and your loved ones a safe and happy Easter!
Thank you for your business - we appreciate it!