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Dear Valued Customer,
We have been advised by Matson Navigation Company (“Matson”) the Manulani V168W was delayed leaving the Long Beach port Wednesday, February 10 due to mechanical issues. The Manulani departed the port early this morning Thursday, February 11. The current estimated time of arrival to Honolulu is the morning of Monday, February 15. The Neighbor Island barge schedule will be adjusted accordingly.
We are estimating a 24 hour delay for our island deliveries. Our island trucking operations will do everything in their power to expedite the handling of your shipments and to minimize the delay as much as possible.
We will continue to monitor any developments and update you as needed.
Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at firstname.lastname@example.org.
Thank you for your business - we appreciate it!