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DGX - Dependable Global Express


Dear Valued Customer,

The following is provided for your information:

Holiday Schedules

The offices listed below will be closed for the holiday as follows:

 New Zealand

 Auckland Anniversary Day

 Waitangi Day

 Waitangi Day Reserved

 February 1

 February 6

 February 8


 Lunar New Year

 February 11-17


 Lunar New Year

 People Power Anniversary

 February 12

 February 25


 Lunar New Year

 February 12-15


 Emperor’s Birthday

 February 23

Please remember that certain offices are across the International Dateline. The dates above for the non-USA offices holidays are their dates, not the actual U.S. date.

LCL Tariff Simplification

Effective February 1, 2021, DGX will be simplifying our Export LCL rate structure.  Where applicable, the below fuel-related surcharges will be rolled into the Ocean Freight rate and will no longer be listed as separate charges

  • Bunker Charges (BAF)
  • Emergency Fuel Charges (EFAF)
  • Low Sulphur Charge (LSF)

Los Angeles/Long Beach Port congestion

The congestion reported last month continues in the Ports of Los Angeles and Long Beach.  The congestion is causing delays for vessels as they wait for space at the dock, delays for truckers as the turn times at the terminals increase, and equipment detention and chassis rental charges as appointments at the terminals become more difficult to obtain without delays. 

There have also been reports of shortages of equipment, chassis, and available truckers at Southern California inland rail ramps.  These shortages are causing similar delays and additional charges similar to those we are experiencing in Southern California ports.

 DGX is working diligently to minimize additional detention and chassis charges caused by the port situation.  We work to keep our customers regularly updated on their shipment’s status and any additional charges caused by delays due to congestion. 

COVID 19 As It Affects Our Business

We would like to offer ongoing updates on the fluid Covid-19 impact on logistics:

  • All DGX Offices are operational and working regular business hours
  • All DGX Staff that are able to perform their duties from home are telecommuting
  • All CFS/Gateways are open and working regular hours
  • All ports and terminals are open

During these challenging times, in consideration of all of us, we ask that you wear masks, practice social distancing, and wash your hands. Please be safe!

DGX Blog – Shipping Insights

We encourage you to visit our blog at to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our other social media pages, where we share company items we believe are newsworthy.

Lunar New Year

For those celebrating the Lunar New Year, we wish you a very Happy New Year! May this new year be filled with good health, happiness and prosperity for you and your loved ones.

Should you have any questions, please contact your local DGX office or representative, or call us

at 888-488-4888 or at 310-669-8888.

We wish that you and your families stay safe and we thank you for your continued support. Our entire team stands ready to assist you. Together we will come out the other side of the coronavirus pandemic stronger.

Thank you for your business – we appreciate it!