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Dear Valued Customer,
We have been advised by Matson Navigation Company (“Matson”) that the Lurline V023W, originally scheduled to depart Long Beach Saturday, November 14, will now be departing the morning of Sunday, November 15 due to mechanical repairs. The current estimated time of arrival into the Honolulu port is the morning of Friday, November 20. The Neighbor Island barge schedule will be adjusted accordingly.
We are estimating a one to two business day delay for our Honolulu deliveries and three business day delay for our Neighbor Island deliveries. Our island trucking operations will do everything in their power to expedite the handling of your shipments and to minimize the delay as much as possible.
We will continue to monitor any developments and update you as needed.
Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at email@example.com.
Thank you for your business - we appreciate it!