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DGX - Dependable Global Express


Dear Valued Customer,


The following is provided for your information:


Holiday Schedules


The offices listed below will be closed for the holiday as follows:



 Queen’s Birthday (Brisbane)

 Oct 5


 Labor Day (Sydney, Adelaide, Canberra)

 Oct 5


 Friday before the AFL Grand Final   (Melbourne)

 Oct 23

 New Zealand

 Labor Day

 Oct 26


 Moon Festival and National Day

 Oct 1 to 8


Please remember that certain offices are across the International Dateline. The dates above for the non-USA offices holidays are their dates, not the actual U.S. date.

Sydney Port Congestion and Empty Container Park issues

The port of Sydney is currently experiencing severe port congestion. The congestion was caused by multiple factors including industrial actions and bad weather. As a result, the congestion has caused significant vessel delays, Sydney port omissions and change of vessel rotations.

Due to the congestion most shipping lines have introduced a Sydney Port Congestion surcharge of USD 280-350 per TEU for any cargo to/from Sydney. Unfortunately, this surcharge also means that LCL rates will increase by USD 13 w/m for cargo to/from Sydney. The congestion charge is billed to the consignee in Australia. The ongoing issues have prompted Maersk to temporarily cease accepting any bookings to Sydney until October 1st .


On top of the port congestion Sydney is also currently facing the problem that their empty container depots have reached their capacities and some have closed their doors for returning empty containers. It is estimated that there is currently an imbalance of approx. 30,000 TEU in Sydney. Under normal circumstances these containers would have been re-used/ repositioned to Asia. However, shipping lines have not been able to move out enough empties to alleviate the congestion. Because of these issues many importers are currently facing extra detention charges as their transport companies are unable to return containers in a timely manner. It is anticipated that shipping lines will have some export vessels dedicated to reposition empty containers over the coming weeks which will hopefully solve this problem.


COVID 19 As It Affects Our Business


We would like to offer ongoing updates on the fluid Covid-19 impact on logistics:

  • All DGX Offices are operational and working regular business hours
  • All DGX Staff that are able to perform their duties from home are telecommuting
  • All CFS/Gateways are open and working regular hours
  • All ports and terminals are open

During these challenging times, in consideration of all of us, we ask that you wear masks, practice social distancing, and wash your hands. Please be safe!


DGX Blog – Shipping Insights

We encourage you to visit our blog at to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our other social media pages, where we share company items we believe are newsworthy.


Should you have any questions, please contact your local DGX office or representative, or call us

at 888-488-4888 or at 310-669-8888.


We wish that you and your families stay safe and we thank you for your continued support. Our entire team stands ready to assist you. Together we will come out the other side of the coronavirus pandemic stronger.


Thank you for your business – we appreciate it!