News Updates

Return to Newsletter Index

DHX - Dependable Hawaiian Express


Dear Valued Customer,


The following is provided for your information:


Holiday Schedules

The offices listed below will be closed for the holidays as follows:


Liberation Day (Guam)

July 21


Hari Raya Haji

National Day

National Day (Observed)

July 31

August 9

August 10


Marine Day

Sports Day

Mountain Day

July 23

July 24

August 10


Eidul Adha

July 31


Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.



Hawaii Interisland Rates 

We have been informed Young Brothers, Hawaii’s interisland barge service, has asked the Hawaii Public Utilities Commission (PUC) for a temporary rate increase to be in effect the remainder of 2020. We do not know the exact percentage at this time and will update you when more details are known. Because the amount could be a large percentage, given Young Brothers current losses, we are notifying you that we may not have time to give our customary 30 days notice when passing through this cost increase. When the significance of the increase is known, we will have more information on which to base our decision and will immediately inform you.



DGX Airfreight

The airlines are slowly starting to return the number and frequency of scheduled flights, domestically, and internationally. This is causing air rate levels to ease up slightly, however not completely back to pre-COVID 19 levels. Nonetheless, this is still a positive sign in the air cargo industry and to all the shippers worldwide which count on the speed and economy of airfreight to send products, equipment, parts, and all essential goods to their final destinations. Our airfreight team is monitoring the market daily and have a "thumb on the pulse" given the current polymorphic nature of the 'flying' industry.


Please contact our airfreight team to make sure you are receiving the most beneficial routing and best current pricing. We are here and ready to assist and can be reached by phone U.S. toll free 888-488-4888, International 310-669-8888 ext. 2009 or by email



New Solar Installation at DHX-Dependable Hawaiian Express in Honolulu

REC Solar and DHX-Dependable Hawaiian Express have completed our solar microgrid project. REC Solar designed, engineered and installed 360 solar panels on the roof of DHX's new warehouse and distribution center in Honolulu. Located on one side of the roof, the 133-kW solar photovoltaic (PV) system eliminates 152 metric tons of CO2 emissions annually - that's equivalent to removing about 33 passenger cars from the road for a year.




There is so much news available, we felt it was really not necessary to comment other than to state that from the U.S. Mainland there have been no delays impacting Hawaii or Guam. Shipments exporting from Asia may still experience delays as the ocean carriers cancel sailings and air freight capacity is still somewhat limited.


At DHX – Dependable Hawaiian Express we have an Emergency Response Plan in place to ensure your shipments and our services will continue in spite of the virus. This plan includes our Associates and Management working from home, as well as providing us all with as safe a workplace as we can under the circumstances. Our goal is to continue to serve you with the excellent service to which you are accustomed. We are working both hard and smart to be part of your solution during these difficult times!



Warehousing and Storage

We have palletized goods storage capabilities in Honolulu, Maui, Kona and Guam. Our customers are able to monitor inventory levels, ship an order with same day/next day delivery, and use our facilities as a potential “back of the store”. You can increase your retail selling space or free up your workspace in your existing facility and have supplies arrive as you need them. For further information, please contact Eli Forkner at 800-488-4888 extension 1740.



DHX Blog – Shipping Insights

We encourage you to visit our blog at to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our other social media pages, where we share company items we believe are newsworthy.



Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at



Thank you for your business - we appreciate it!