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Dear Valued Customer,
Matson Navigation Company (“Matson”) has announced the Manoa V424W, which sailed out of the Long Beach port the morning of Wednesday, June 24, had to return to port due to mechanical issues. The repairs were made and the Manoa left port again later that same afternoon. The current estimated time of arrival into the Honolulu port is the morning of Monday, June 29 and into the Guam port the evening of Tuesday, July 7.
We are not anticipating this to affect our Guam delivery schedule at this time.
We are estimating a 24 hour delay for our Hawaii deliveries. Our island trucking operations will do everything in their power to expedite the handling of your shipments to minimize the delay as much as possible.
We will continue to monitor any developments and update you as needed.
Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at firstname.lastname@example.org.
Thank you for your business - we appreciate it!