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Dear Valued Customer,
Matson Navigation Company (“Matson”) has announced the Mokihana V416W, which took the Wednesday position from the Kaimana Hila needing an emergency repair, will now be delayed sailing out of Long Beach due to electrical problems at the terminal causing their cranes to be down. The estimated time of departure from Long Beach is around noontime tomorrow Thursday, May 14 but could be pushed out depending on when the cranes are repaired. The current estimated time of arrival in Honolulu is early morning Monday, May 18.
The barge schedule to the Neighbor Islands will be adjusted as soon as the Mokihana V416W is ready to sail.
We are estimating a 24 hour delay for our island deliveries. Our island trucking operations will do everything in their power to expedite the handling of your shipments to minimize the delay as much as possible.
We will continue to monitor any developments and update you as needed.
Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at firstname.lastname@example.org.
Thank you for your business - we appreciate it!