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DHX - Dependable Hawaiian Express
Dear Valued Customer,
Matson Navigation Company (“Matson”) has announced the Lurline V001 incurred mechanical problems departing the Long Beach port on Saturday, January 11. The vessel returned to the Long Beach port for repairs and has departed this morning Monday, January 13. The tentative arrival date to Honolulu is roughly midmorning of Friday, January 17, with no current information with respect to container availability.
Matson also indicated adjustments will be made to the Hawaii neighbor island barge schedules to minimize delays in cargo availability.
Our island trucking operations will do everything in their power to expedite the handling of your shipments to minimize any further delay.
Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at firstname.lastname@example.org.
We want to wish you and your loved ones a Happy Holiday Season and Prosperous New Year! May 2020 be your best year yet!
Thank you for your business - we appreciate it!