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DGX - Dependable Global Express


Dear Valued Customer,


The following is provided for your information:


Holiday Schedules:


The Offices listed below will be closed for the holiday as follows:


United States

New Year’s Day

January 1


New Year’s Day

Australia Day

January 1

January 27

New Zealand

New Year’s Day

Day After New Year’s

January 1

January 2


New Year’s Holiday


Coming of Age

December 30 – January 3

January 13


New Year’s Day

January 1

Hong Kong

New Year’s Day

Chinese New Year’s  

January 1

January 25 - 28


New Year’s Day

January 1


New Year’s Day

Chinese New Year’s

January 1

January 25 - 28


Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.


Low Sulfur Fuel Surcharge


Further to our November 13 announcement, DGX is making the following adjustments to the Oceania trade lane:





Current Surcharge

New Surcharge

Effective Date

All US origins



$4.00 W/M

$8.00 w/m




Any mitigation and/or delays of the increase will be passed along as applicable.



Matson South Pacific Express (SPX) Rates for 2020


In order to offset costs associated with the recent changes to their South Pacific Express Service (SPX) resulting in transit time and service reliability improvements, Matson Navigation Company (“Matson”) will increase rates for the SPX service by $275 per southbound TEU and $125 per northbound TEU, effective with sailings on or after January 5, 2020. No adjustment will be made to Matson’s terminal handling charge (THC) for 2020.


The following surcharges will also apply to SPX freight, effective January 5, 2020:


Reefer Surcharge: $200 per container for all refrigerated SPX loads


Transshipment Surcharge: $800 per container for all SPX loads to or from Hawaii or Seattle


Matson Terminal Delivery: $250 per container for all loads delivered to Matson Terminals in Oakland or Los Angeles (Matson cut-off applies)


These rate adjustments are necessary to maintain stable, reliable and convenient service tailored to our South Pacific customers’ needs over the long term. 


As always, we will continue to closely monitor cost trends and notify you of changes accordingly, in advance.


We appreciate your continued support and understanding of these increases.  



Should you have any questions, please contact your local DGX office or representative, or call us

at 888-488-4888 or at 310-669-8888.


We’d like to take this opportunity to wish you and your loved ones a Happy, Healthy and Safe Holiday Season. Happy Holidays! We hope 2020 is your best year yet!


Thank you for your business – we appreciate it!