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DHX - Dependable Hawaiian Express


Dear Valued Customer:

Matson Navigation Company (“Matson”) announced that in order to offset increasing costs of operation and continuing substantial investment in Hawaii service improvements, Matson’s rates for their Hawaii service will increase by $225 per westbound container and $110 per eastbound container, effective with sailings on or after January 5, 2020.  
As a result, our Hawaii rates will increase by like amounts for full container loads. For less-than-container load (LCL) cargo, our individual Customer rates will be adjusted based on a variety of factors, including the commodity, density and current costs. These changes will take effect with shipments sailing on or after January 5, 2020.
As you may already be aware, the State of Hawaii increases their wharfage fees in July of each year. Though the amount of the increase is unknown at this time, we anticipate the increase to be around 3% of the current wharfage charges.
At this time no adjustment will be made to the terminal handling charge (THC) for 2020.

Thank you in advance for your understanding in these matters.

Should you have any questions, please contact your local account executive or our Customer Service support center at 1-800-488-4888 or 1-310-537-2000, Ext. 2020.

We wish you and your loved ones the very best for a Happy Holiday Season and a prosperous 2020!

Thank you for your business!