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DHX - Dependable Hawaiian Express
11/15/2019
Dear Valued Customer,
The following is provided for your information:
Holiday Schedules
The offices listed below will be closed for the holidays as follows:
USA | Thanksgiving | November 28 |
Malaysia | Sultan of Selangor’s Birthday | December 11 |
Japan | Labor Thanksgiving Day | November 23 |
Philippines | Bonifacio Day | November 30 |
Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.
It’s That Time of Year
As is the past practice, we believe that the Hawaii/Guam ocean carriers will be announcing their General Rate Increases (GRI’s) shortly. Once the rate changes (if any) are announced, we will inform you.
Warehousing and Storage
We have storage capabilities in Honolulu, Maui, Kona and Guam. To ensure ease of working with us, we’ve purchased new software that allows our customers to monitor inventory levels, ship an order with same day/next day delivery, or to use our facilities as “back of the store”. This allows you to potentially increase your retail selling space and have your inventory and supplies arrive as you need them. For further information, please contact Eli Forkner at 800-488-4888 extension 1740.
Thanksgiving Holiday Port Closures
Matson Navigation Company (“Matson”) has announced their Thanksgiving holiday port operating hours, as is shown below. The vessels sailing to Hawaii and Guam will sail on normal schedules, with no changes for this holiday.
Long Beach | Thursday, Nov. 28 | CY CLOSED |
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| Auto Lot CLOSED |
|
| Shippers Transport CLOSED |
| Friday, Nov. 29 | CY Normal Hours of Operation |
|
| Auto Lot CLOSED |
|
| Shippers Transport 0800-1700 |
|
|
|
Oakland | Thursday, Nov. 28 | CY CLOSED |
|
| Auto Lot CLOSED |
| Friday, Nov. 29 | CY 0800-1630 |
|
| Auto Lot CLOSED |
|
|
|
Seattle | Thursday, Nov. 28 | CY CLOSED |
|
| Auto Lot CLOSED |
| Friday, Nov. 29 | CY 0700-1630, 1800-2130 |
|
| Auto Lot CLOSED |
|
|
|
Honolulu | Thursday, Nov. 28 | CY CLOSED |
|
| Annex CLOSED |
|
| Office, Auto Lot CLOSED |
| Friday, Nov. 29 | Normal Hours of Operation |
|
|
|
Hilo/Kawaihae | Thursday, Nov. 28 | Hilo CY CLOSED |
|
| Kawaihae CLOSED |
|
| Auto Lot CLOSED |
| Friday, Nov. 29 | Hilo CY 0700-1130,1300-1500 |
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| Kawaihae 0700-1130, 1300-1500 |
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| Auto Lot 0700-1130, 1300-1500 |
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|
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Nawiliwili | Thursday, Nov. 28 | CY CLOSED |
|
| Auto Lot CLOSED |
|
| Sales Office CLOSED |
|
| Cashier CLOSED |
| Friday, Nov. 29 | CY 0700-1130, 1300-1530 |
|
| Auto Lot 0700-1130, 1300-1500 |
|
| Sales Office CLOSED |
|
| Cashier OPEN |
|
|
|
Kahului | Thursday, Nov. 28 | CY CLOSED |
|
| Auto Lot CLOSED |
| Friday, Nov. 29 | CY 0700-1700 |
|
| Auto Lot CLOSED |
|
|
|
Guam | Thursday, Nov. 28 | CY CLOSED |
| Friday, Nov. 29 | Normal Hours of Operation |
Hazardous Materials Sailings During Thanksgiving Week
Please note, due to the holiday schedule, our Southern California terminal will not sail any hazardous cargo on Saturday, Nov. 30. Please ship all hazmat cargo for either the Wednesday, Nov. 27 sail or Wednesday, Dec. 4 sail. Non-hazardous cargo cut-off remains as Friday, Nov. 29 for the Saturday, Nov. 30 sail. There are no other changes to our hazmat cutoffs for our Oakland and Seattle terminals.
DHX Blog – Shipping Insights
We encourage you to visit our blog at www.dhx.com to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our other social media pages, where we share company items we believe are newsworthy.
We hope you all have a happy and healthy Thanksgiving!
Thank you for your business - we appreciate it!