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DGX - Dependable Global Express


Dear Valued Customer,

The following is provided for your information:

Holiday Schedules:

The Offices listed below will be closed for the holiday as follows:


 All Saints Day

 November 1 - 2


 Culture Day

 November 4

 United States *

 Thanksgiving Day

 November 28 - 29

*We will have a skeleton crew at our Los Angeles and Chicago offices the day after Thanksgiving - office hours will vary by facility. Please call your local office to determine hours of operation.

Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.

Matson Navigation Company: Guam Veteran’s Day and Thanksgiving Holiday Adjusted Gate Hours

Monday, November 11 & 28 – CY Closed

Friday, November 29 – Normal Hours of Operation

General Rate Increase

As a result of ocean carrier increases, DGX is implementing an increase to the EFAF as detailed below:





New Amount

Effective Date

All US

 All Ecuador


$4.00 W/M -
$4.00 min

$8.00 W/M -
$8.00 min


Any mitigation and/or delays of the increase will be passed along (as applicable).

We appreciate your continued support and understanding of this change. 


Should you have any questions, please contact your local DGX office or representative, or call us

at 888-488-4888 or at 310-669-8888.

Thank you for your business – we appreciate it!