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DGX - Dependable Global Express


Dear Valued Customers,

The following is provided for your information:

Holiday’s Schedule

The following offices will be closed in celebration of their local holidays.


Melbourne Cup Day

November 6


Labor Thanksgiving Day

November 23


All Saint’s Day

All Soul’s Day

Bonifacio Day

November 1

November 2

November 30



November 6

United States*

Thanksgiving Day

Day After Thanksgiving

November 22

November 23

Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.

*We will have a skeleton crew at our Los Angeles and Chicago offices the day after Thanksgiving - office hours will vary by facility. Please call your local office to determine hours of operation.

For international sailing and holiday cut-off schedules, please visit our website at

Rate Changes

The following rate changes apply to origin/destination, respectively:





GRI (General Rate Increase)


US to Australia, New Zealand, Fiji, Tahiti and Papua New Guinea

$3w/m , $3 increase in Minimums

BAF (Bunker Adjustment Factor)


US to Australia, New Zealand, Fiji, Tahiti and Papua New Guinea

$3w/m , $3 increase in Minimums

Please contact your local DGX office should you have any questions.

Permeable Wrap for Less-than-Container Load (LCL) shipments to Australia

We wish to inform you that all shipments undergoing fumigation, including BMSB treatment, cannot be wrapped in standard plastic shrink wrap. Goods must be packed in permeable wrap including web wrap and/or plastic that has sufficient holes to allow the fumigant to penetrate.

LCL shipments to Australia must meet this packing requirement.

We would like to share some recent news from our DHX-Dependable Hawaiian Express blogs, with the below being a “cut and paste” effort from our website, and Facebook page(s):

Company Happenings

We encourage you to visit our blog at to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our Facebook pages, with some of more noteworthy items being:

New Honolulu Warehouse - We’re building a new warehouse and distribution center in the heart of the industrial district in Honolulu. Visit our page to view the progress of the building project.

Beard for Buck$ - A campaign to help raise money for charity, that will help the homeless in Hawaii. So far we have earmarked over $17,000 for charity, including a donation from a customer for $25.00 a container for their 100 plus container project. We estimate 6 more months until the completion of our new warehouse! You can see monthly updates regarding the current length of the beard, as we progress.

The 2 charities listed below, will be receiving 100% of all donations:

We hope that you join us in this fun, yet charitable cause. #beardforbucks#honolulu#hawaii

Just so you know, for a single donation of $10,000, Brad Dechter, the President of DHX-Dependable Hawaiian Express, and DGX (Dependable Global Express) is willing to dye his beard purple, one of the official colors of Dependable Supply Chain Services, for a month!

For $25,000 he will dye the beard and his hair, too! It’s all for a great cause, folks!

Should you have additional questions, please contact your local DGX office or representative, or call us at 888-488-4888 or at 310-669-8888.

We wish you and your loved ones a very Happy and Healthy Thanksgiving Day!

Thank you for your business - we appreciate it!