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DHX - Dependable Hawaiian Express


Dear Valued Customers,

The following is provided for your information:

Holiday Schedule

The following offices will be closed in celebration of their local holiday:


Queen’s Birthday (Fremantle)

AFL Grand Final Friday (Melbourne)

Queen’s Birthday (Brisbane)

Labour Day ( Sydney, Adelaide, Canberra)

September 24

September 28

October 1

October 1


Chinese Mid-Autumn Festival

National Day (Mainland China Only)

September 24

October 1-7

Hong Kong

Chinese Mid-Autumn Festival

National Day

September 24

October 1

JapanRespect for the Aged Day

Autumnal Equinox Day
(substitute Holiday)

Health Sports Day
September 17

September 2

October 8

Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.

Weather Updates

We are separately sending out Breaking Alerts, dealing with weather-related issues in Hawaii, Guam, The Carolinas, and Hong Kong. Please check for further information with respect to operational concerns.

We hope that all of our Customers, friends, and family are safe!

Fuel Surcharge Increase – Hawaii, Guam, and CNMI

On August 13, 2018, Matson Navigation Company (“Matson”) announced that due to a steady increase in fuel-related costs their ocean fuel surcharges will increase as shown below, all effective with sailings on or after Sunday, September 16, 2018.

Hawaii - will increase from 36% to 37.5%

Guam- will increase from 36.5% to 37.5%

CNMI- will remain the same at 41.5%

DHX Blog – Shipping Insights

We encourage you to visit our blog at to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our Facebook pages, with some of more noteworthy items being:

New Honolulu Warehouse - We’re building a new warehouse and distribution center in the heart of the industrial district in Honolulu. Visit our page to view the progress of the building project.

Beard for Buck$ - A campaign to help raise money for charity, that will help the homeless in Hawaii. So far we have earmarked over $14,000 for charity, with 7 more months until the completion of our new warehouse. You can see monthly updates, regarding the current length of the beard.

The 2 charities listed below, will be receiving 100% of all donations:

We hope that you join us in this fun, yet charitable cause. #beardforbucks #honolulu #hawaii

Just so you know, for a single donation of $10,000, Brad Dechter, the President of DHX-Dependable Hawaiian Express, and DGX (Dependable Global Express) is willing to dye his beard purple, one of the official colors of Dependable Supply Chain Services, for a month!

For $25,000 he will dye the beard and his hair, too! It’s all for a great cause, folks!

Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at

Thank you for your business - we appreciate it!