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DGX - Dependable Global Express


Dear Valued Customers,

The following is provided for your information:

Holiday Schedule

The following offices will be closed in celebration of their local holiday:


Queen’s Birthday (Fremantle)

AFL Grand Final Friday(Melbourne)

September 24

September 28


Chinese Mid-Autumn Festival

September 25

Hong Kong

Chinese Mid-Autumn Festival

September 25


Respect for the Aged Day

Autumnal Equinox Day

September 17

September 24


Awal Muharram

September 11

United States

Labor Day

September 3

Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.

Rate Changes

The following rate changes apply to origin/destination, respectively:





Low Sulfur Surcharge (LSS)


USA to Australia and New Zealand, Fiji, Tahiti and Papua New Guinea

FCL: $27/20' $54/40' (decrease) LCL: $1wm (unchanged)



USA to Australia and New Zealand, Fiji, Tahiti and Papua New Guinea

FCL: $684/20' $1368/40' (Increase) LCL: $3wm (unchanged)

Fumigation Admin Fee


US to ALL Destinations based on Country Requirements

$10 per shipment



US to ALL Destinations based on Country Requirements

LCL: $250 Minimum per shipment or $37.50 wm, whichever is greater
FCL: $565 Per Container
(includes dray to/from fumigation site)

Brown Marmorated Stink Bug (BMSB) Season Measures for Shipments to Australia

The Australian Department of Agriculture and Water Resources (DAWR) has issued new measures to protect Australian territory from infestation of BMSB.

Breakbulk, Full Container Load (FCL) and Freight of All Kinds (FAK) containers from high risk countries, including the USA, containing high risk and target risk commodities are required to be fumigated. FAK containers containing at risk cargo are to be treated at the container level.

With the aim of maintaining transit time integrity and minimizing financial impact, DGX will treat all cargo sailing from the USA to Australia at a DAWR approved treatment facility in Los Angeles.

Please visit for detailed information on the new regulations for the 2018-2019 season. (Please note: This website and link are currently unavailable as of this email. The site and link have been active prior to today.)

The charges for fumigation services for shipments in FAK containers are:

USD $37.50 w/m, Minimum $250.00

USD $10.00 Fumigation Admin Fee

Please contact your local DGX office should you have any questions.

Fumigation Requirements for Imports to New Zealand/Exports from the USA

Changes to fumigation requirements for Imports to New Zealand from the USA have been released to protect against Brown Marmorated Stink Bugs over the 2018/2019 high risk season.

The Ministry for Primary Industries (MPI) has advised these new measures are effective from 1 September 2018 to 30 April 2019.

Both new and used vehicles, machinery and equipment/parts are at risk goods and must now be fumigated at origin if loading as LCL or breakbulk. FCLs can (at this stage) still be fumigated upon arrival in NZ.

If you are moving any type of machinery, machinery parts, automotive parts, or equipment but they are new and unused - you MUST state this clearly on your SLI and all documentation to avoid any confusion or fumigation fees.

Please contact your local DGX office should you have any questions.

Please visit the below link for more information on the MPI website -

24 Hour Advance Manifest Rule-GACC

The General Administration of Customs China (GACC) recently released a new regulation on their current 24-hour advance manifest rule. This new requirement is for overseas shippers to provide their organization code or enterprise code (i.e. "USA Shipper provides EIN/CIK/equivalent.”) for any shipment exported into Mainland China. For any shipment imported shipped from China, the destination consignee should also provide its own organization code or enterprise code to GACC timely. Any such information should be provided before ETD of the sailing and any delay in providing this information will result in a customs penalty in China.

If you are a DGX Customer, we will coordinate ensuring this information is properly filed with Customs in China. We appreciate your understanding with respect to this new requirement. We look forward to working with you to avoid any such China Customs penalties.

Hawaii to International Destinations

When you have a shipment for an international destination moving ocean carriage from Hawaii to Los Angeles prior to export, please be advised that freight must be received at our Honolulu facility on Tuesday by 3:00 P.M. Hawaii time, to be loaded on that week’s vessel headed to Los Angeles. Should you want us to pick up your shipment, we need to plan it the previous day, so our cutoffs for ordering a pick up on freight destined initially to the US Mainland are Monday by 3:00 P.M.

We would like to share some recent news from our DHX-Dependable Hawaiian Express blogs, with the below being a “cut and paste” effort from our website, and Facebook page(s):

DHX Blog – Shipping Insights

We encourage you to visit our blog at to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our Facebook pages, with some of more noteworthy items being:

New Honolulu Warehouse - We’re building a new warehouse and distribution center in the heart of the industrial district in Honolulu. Visit our page to view the progress of the building project.

Beard for Buck$ - A campaign to help raise money for charity, that will help the homeless in Hawaii. So far we have earmarked over $14,000 for charity, with 8 more months until the completion of our new warehouse. You can see monthly updates regarding the current length of the beard, as we progress.

The 2 charities listed below, will be receiving 100% of all donations:

  • Kahauiki Village
  • The Salvation Army-Hawaiian and Pacific Islands…/beard-f…/c184542

We hope that you join us in this fun, yet charitable cause. #beardforbucks#honolulu#hawaii

Just so you know, for a single donation of $10,000, Brad Dechter, the President of DHX-Dependable Hawaiian Express, and DGX (Dependable Global Express) is willing to dye his beard purple, one of the official colors of Dependable Supply Chain Services, for a month!

For $25,000 he will dye the beard and his hair, too! It’s all for a great cause, folks!

Should you have additional questions, please contact your local DGX office or representative, or call us at 888-488-4888 or at 310-669-8888.

Thank you for your business - we appreciate it!