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DHX - Dependable Hawaiian Express


Dear Valued Customers,


The following is provided for your information:


Holiday Schedule

The following offices will be closed in celebration of their local holiday:


Marine Day

July 16


National Day

August 9



Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.



Hawaii to International Destinations


When you have a shipment for an international destination moving ocean carriage to Los Angeles prior to export, please be advised that freight must be received at our Honolulu facility on Tuesday by 3:00 P.M. Hawaii time, to be loaded on that week’s vessel headed to Los Angeles.  Should you want us to pick up your shipment, we need to plan it the previous day, so our cutoffs for ordering a pick up on freight destined initially to the US Mainland are Monday by 3:00 P.M.



Fuel Surcharge Increase – Hawaii, Guam, and CNMI

On June 15, 2018, Matson Navigation Company (“Matson”) announced that due to a steady increase in fuel-related costs their ocean fuel surcharge will increase by 3.5 percentage points as shown below, all effective with sailings on or after Sunday, July 15, 2018.

Hawaii - will increase from 32.5% to 36%

Guam- will increase from 33% to 36.5%

CNMI- will increase from 38% to 41.5%

As a result of this increase in our underlying costs, we will change our fuel surcharges billed to you to reflect the above percentages, effective with sailings on or after Sunday, July 15, 2018.



Wharfage Fee

The State of Hawaii Department of Transportation, Harbors Division has been phasing in Wharfage Fee increases over the last 2 (two) years and the third planned increase of 15% took effect on July 1, 2018.

As a result, our full container load (“FCL”) and less-than-container load (“LCL”) rates increased accordingly. The increase to our FCL rates approximates $18.00 to $36.00 per container and will vary depending on equipment size, commodity, and destination. The LCL rates increased by $.03 (three cents) a cubic foot for shipments to Oahu, and $.05 (five cents) a cubic foot for shipments to the Neighbor Islands.

These increases were effective with sailings on or after July 1, 2018, and will be included on our invoices with the Wharfage line charge unless you currently have an “all-in” rate, in which case the adjustment was added directly to the rate.


Hawaii Facility Security Fee

The State of Hawaii also announced a planned increase to its Facilities Security Charge which took effect on July 1, 2018.  The Facilities Security Charge increased from $17.25 to $19.84 per container for Oahu and from $25.87 to $29.76 per container for Neighbor Island shipments, effective July 1, 2018.

As a result, for less-than-contained (“LCL”) the Hawaii Facilities Security Charge increased for Oahu shipments to $.02 (two cents), while the Neighbor Island’s remained the same. The increase for Oahu was effective with sailings on or after July 1, 2018, and will appear on our invoices as a separate line called “Hawaii Facilities Security Charge” unless you currently have an “all-in” rate, in which case the adjustment was added directly to the rate. Full container load (“FCL”) rates were adjusted to pass these increases through at cost.


Hawaii to Guam Wharfage and Hawaii Facilities Security Charge

Because of the above-discussed increases in our underlying costs, we also changed our Hawaii to Guam Terminal Handling Charge (“THC”) to reflect these adjustments. Accordingly, the THC increased by $0.08 (eight cents) a cubic foot effective with sailings on or after July 1, 2018.

We apologize for any inconvenience these changes may cause you.




We would like to share some recent news from our DHX-Dependable Hawaiian Express blogs, with the below being a “cut and paste” effort from our website, and Facebook page(s):



New Honolulu Warehouse



A Win-Win for Honolulu: Shipping, Distribution, and Logistics


If you’ve looked at or our social media pages you have seen our current major project in the works – we’re building a new warehouse and distribution center in Honolulu.


This facility is different than our other owned freight-handling facilities located in Southern CaliforniaMauiKona, and Guam because the ground was contaminated with oil and gas byproduct waste.

We bought four acres of land that has lain barren for over 20 years while being remediated. It was an eyesore to those working in the area. The property was not contributing positively to Hawaii or the community. We are now furthering the remediation process to the point the land can be useful and productive. We will be turning the four acres into a state-of-the-art public warehouse and distribution center. The building will be located within 10 minutes of the port in an area off Nimitz Highway.


DHX-Dependable Hawaiian Express is proud of what we are going to be contributing to Oahu's economy and future. Not only does the property itself become productive, but with 4,000 pallet positions for storage, we’ll help ease the current shortage of public warehousing in the industrial part of town close to the port. A land lot with thousands of plastic pipes jutting in and out of the ground will be replaced by a new, clean facility providing job opportunities during construction and thereafter. Once open it will allow us to move out of a building that is 70+ years old and very inefficient into something new.


Help us celebrate this for the community and for the businesses needing our offerings. A complete win-win!  View our progress on our Facebook page.



Beard for Buck$


About Charity, a Beard and a New Warehouse: By Brad Dechter

As you may be aware, we’re building a new warehousing facility in Honolulu. To make a long story short, we received the signed agreement to purchase the property, vacant land, on a Saturday during the period of the major league baseball playoff chase in 2017. On that Saturday in September, I decided, like so many LA Dodger players in their quest to win the World Series, to not shave again until the prize was won—in this case, our new warehousing facility opening. I then flew over to Oahu when we had to arrange to finance both the land purchase and building construction. I told the bankers that I was growing my beard as a daily reminder of our commitment to getting the project done, so every morning when I stand in front of the mirror, I am reminded of my responsibility to complete our project.

During one of my visits to Honolulu, I became aware that the fence on the perimeter of the property served as a “lean-to” area that homeless folks had been using to support their temporary shelters. They were camping in certain areas around the outside of the fence. This visual sparked an idea for me to believe that something good could come out of this construction project and the beard!

I went out to our partners and vendors involved with the project and asked for volunteers to donate to a charity that helps the homeless. Upon reaching out to volunteers including Massdec (the developer) and
Dependable Hawaiian Express, Inc. (both owned by us), six additional companies or individuals agreed to donate $250 an inch to charities assisting the homeless. That's $2,000 an inch. We have since had three other companies join us, bringing the number of contributors to eleven as of this post, or $2,750 an inch. My beard is now five inches long, growing slowly, meaning we’ve already earmarked over $13,000 for charity. The facility has another 8 months before completion, during which I hope the beard will grow an additional 5-7 inches (may I add much to my wife’s dismay– she really hates it)! But it’s for a great cause.

I would like to thank the following participants:

  • American Savings Bank (Financier) and Dan Oshima, its Vice President
  • Central Pacific Bank (Financier)
  • Massdec LLC (Developer)
  • DHX-Dependable Hawaiian Express, Inc. (Lessee)
  • Honolulu Builders (Contractor)
  • Anonymous Officer at Massdec’s Environmental Consultant
  • Anonymous Officer at our Ocean Carrier to Hawaii
  • Cades Schutte and the Cades Foundation
  • MC Architects (Architect)
  • Honolulu Freight Service- Mike Beidleman
  • Matson Giving Pacific Committee

Again, these participants have already raised $13,000 to be donated to charities upon completion of the building!

Our campaign was developed to raise money for "every inch" of beard hair grown by me, President Brad Dechter of DHX-Dependable Hawaiian Express, until the Grand Opening of our new warehouse in Honolulu, HI. The progress of the Beard for Buck$ campaign will be documented monthly here on our company Facebook page. Our primary goal is to help end homelessness in Honolulu through the provision of charitable donations from a group of DHX-Dependable Hawaiian Express partners and friends. It initially started as a campaign within our partners, but others have now joined in, and we have now opened the campaign to everyone who would like to help contribute to our cause! Your contribution supports the two charity organizations involved, but specifically for the homeless outreach programs in Honolulu. Your involvement and donations can be in any increments including $1 or more per inch and/or specific pledges of your choice (one-time donation, etc.) 100% of the donations will go to Kahauiki Village and The Salvation Army-Hawaiian and Pacific Islands…/beard-f…/c184542. We hope that you join us in this fun, yet charitable cause. #beardforbucks #honolulu #hawaii

We will be posting monthly updates, with beard pictures to our
Facebook page (Beard for Buck$ Photo Album). Just so you know, for a single donation of $10,000, I, the president of DHX-Dependable Hawaiian Express, and DGX (Dependable Global Express) would be willing to dye the beard  purple, one of the official colors of Dependable Supply Chain Services, for a month!

For $25,000 and I’ll dye the beard and my hair, too! It’s all for a great cause, folks!


To view current progress and updates, please visit the DHX Blog


Should you have additional questions or scheduling concerns, please contact your local office or contact our DGX at 888-488-4888 or at 310-669-8888. For DHX Customer Service Center call us at 800-488-4888, Ext. 2020.


For Hawaii news updates see News Updates at 


Thank you for your business - we appreciate it!