Position Description:
IMPORT SUPERVISOR - OCEAN & AIR
Job Type: Full-time
Salary: $65,000.00 - $75,000.00 per year
- 8 hour shift
- Monday to Friday
- Supervising: 2 years (Required)
- Ocean and Air Imports with a Freight Forward: 5 years (Required)
Work Location: This is a hybrid position. Must reside in Southern California and be able to commute to the office located at 19201 Susana Rd., Rancho Dominguez, CA 90221.
Responsibilities:
- Supervise freight forwarder import staff and operations
- Provide guidance and training to the import team
- Monitor staff performance, scheduling and conduct performance evaluations of direct reports.
- Assign and evaluate staff workload to maintain an efficient allocation of resources.
- Hire and train import personnel
- Ensure compliance with company policies and procedures and all industry regulations.
- Recommend updates to workflows, policies and procedures
- Prepare department reports and metrics
- Issue arrival notices
- Arrange shipment on forwarding to specified destinations
- Generate shipment invoicing
- Communicate with internal and external stakeholders to ensure timely and cost-effective shipment processing
- Handle other job assignments as determined by direct Manager
Qualifications:
- 5 years minimum experience in ocean and air imports with a freight forwarder including supervisory experience
- Strong leadership skills
- Excellent customer service skills
- Ability to multitask and prioritize in a fast-paced environment with tight deadlines
- Excellent written and verbal communication skills
- Great attention to detail
- Cargowise experience preferred
- Experience working in a remote or hybrid environment
- Basic accounting skills
- Proficiency in Microsoft Office
- Experience in customs brokerage is a plus
- HS diploma or equivalent. BA/BS preferred
BENEFITS - We are proud to offer the following:
- Annual merit reviews
- Annual Bonus (discretionary)
- 401(k) (Fidelity)
- 401(k) Company Contribution
- Free Medical and Dental insurance for employee
- Free Long-Term Disability insurance
- Free Employee assistance program
- Free Life insurance
- Paid time off (vacation & sick)
- Vision insurance
- FSA
- Voluntary Benefits (Hospital, Accident, Life, and Critical Illness)
- Milestone Years of Service Bonus