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Dear Valued Customer:
The below notification was
received from Matson Navigation Company (“Matson”) this morning. Since Pasha
Hawaii took over the Horizon Lines ocean carriage to Hawaii, there have been
“start up” issues that have resulted in freight temporarily (we think) moving
over to Matson. We look forward to better days in the future when shipping
to Hawaii has resettled and has become less of a daily challenge.
Matson’s notification follows:
Additional Initiatives to Address Increased Hawaii Cargo Volumes
Dear Matson Customer:
We would like to update you on initiatives designed to address volume related
challenges in Honolulu.
Matson continues to experience a significant increase in overall volume to Hawaii.
accommodate the added cargo, we increased vessel capacity by adding a 10th ship
our regular schedule as of July 3. Since then, we’ve also added
an 11th ship to the
rotation on an as-needed basis.
Meanwhile, the increased cargo has created congestion at our Honolulu terminal,
slowing productivity and forcing us to ground some containers, making them
for immediate pickup. We have taken several steps to remedy this
Supplemented Sand Island Yard space:
· Increased utilization of
our West Oahu off-dock container yard.
· Movement of loads to our
Sand Island Annex yard.
· These initiatives reduce the amount of loads at our main Sand Island terminal,
freeing up yard space and making the terminal more fluid.
· More than 400 added on Oahu
by August 31.
hours at Sand Island Terminal Gate:
· Earlier gate
hours Monday through Friday, starting daily at 0600.
· Saturday and Sunday gate
hours from 0700-1145.
· Continued night gates on
Sunday and Wednesday
focus on enforcing vessel cut-off times:
· Keeping Honolulu fluid
depends on timely vessel arrivals. To arrive on time, we have to sail
on time, and that means enforcing cut-off times.
· The biggest improvement has
been our Tuesday Oakland sailing. Strictly adhering to our 10:00 cut-off
time is allowing the vessel to arrive Saturday in Honolulu, improving terminal
performance throughout the busy weekend.
actions are expected to help us restore service levels that you have come
to expect when shipping with Matson. We will not rest until we
accomplish that goal.
For an updated overview of our current deployment, click on the link below.
Should you have any questions,
please contact your local DHX office or Representative, or call us at (800)
488-4888, Ext. 2020.