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DHX - Dependable Hawaiian Express

11/15/2021

Dear Valued Customer,

The following is provided for your information:

Holiday Schedules

The offices listed below will be closed for the holidays as follows:

  Japan

  Labor Thanksgiving Day

  November 23

  USA

  Thanksgiving

  Friday After Thanksgiving (Hayward, Kent,
  Seattle)

  November 25

  November 26

  Philippines

  Bonifacio Day

  November 30


Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.


It’s That Time of Year

As is the past practice, we believe that the Hawaii/Guam ocean carriers will be announcing their General Rate Increases (GRI’s) shortly. Once the rate changes (if any) are announced, we will inform you.



Interisland Fuel Price Adjustment


We have been informed by Young Brothers (YB), Hawaii’s interisland barge service, that effective November 5, 2021 their current Fuel Price Adjustment increased from 2.41% to 3.05%. This FPA percentage is based upon costs and revenues for the three-month period that ended October 31, 2021.

Thanksgiving Holiday Port Closures
 
Matson Navigation Company (“Matson”) has announced their Thanksgiving holiday port operating hours, as is shown below. The vessels sailing to Hawaii and Guam will sail on normal schedules, with no changes for this holiday.


   Long Beach            

  Thurs, Nov 25

  CY - CLOSED



  Auto Lot - CLOSED


  Fri, Nov 26

  CY - Normal Hours of Operation



  Auto Lot - Normal Hours of Operation

   Oakland

  Thurs, Nov 25

  CY - CLOSED



  Auto Lot - CLOSED


  Fri, Nov 26

  CY -  Normal Hours



  Auto Lot - Normal Hours of Operation

   Tacoma

  Thurs, Nov 25

  CY - CLOSED


  Fri, Nov 26

  CY - Normal Hours of Operation



  Flip Line - Normal Hours of Operation

   Honolulu

  Thurs, Nov 25

  CY - CLOSED



  Annex - CLOSED



  Office, Auto Lot - CLOSED


  Fri, Nov 26

  CY - Normal Hours of Operation



  Auto Lot - Normal Hours of Operation

   Hilo/Kawaihae

  Thurs, Nov 25

  Hilo CY - CLOSED



  Kawaihae CY - CLOSED



  Hilo Auto Lot - CLOSED


  Fri, Nov 26

  Hilo CY - Normal Hours of Operation



  Kawaihae CY - Normal Hours of Operation



  Hilo Auto Lot - CLOSED

   Nawiliwili

  Wed, Nov 24

  OPEN - Normal Hours of Operation


  Thurs, Nov 25

  CY - CLOSED



  Auto Lot - CLOSED


  Fri, Nov 26

  CY - Normal Hours of Operation



  Auto Lot - Normal Hours of Operation

   Kahului

  Thurs, Nov 25

  CY - CLOSED



  Auto Lot - CLOSED


  Fri, Nov 26

  CY - Normal Hours of Operation



  Auto Lot - Normal Hours of Operation

  Guam

  Thurs, Nov 25

  CY - CLOSED


   Fri, Nov 26

  CY - Normal Hours of Operation


Hazardous Materials Sailings During Thanksgiving Week


Please note, due to the holiday schedule, our Southern California terminal will not sail any hazardous cargo on Saturday, November 27. Please ship all hazmat cargo for either the Wednesday, November 24 sail or Wednesday, December 1 sail. Non-hazardous cargo cut-off remains as Friday, November 26 for the Saturday, November 27 sail. There are no other changes to our hazmat cutoffs for our Oakland and Seattle terminals.



Coronavirus

There is so much news available, we felt it was really not necessary to comment other than to state that from the U.S. Mainland there have been no delays impacting Hawaii or Guam. Shipments exporting from Asia may still experience delays as the ocean carriers cancel sailings and air freight capacity is still somewhat limited.

At DHX – Dependable Hawaiian Express we have an Emergency Response Plan in place to ensure your shipments and our services will continue in spite of the virus. This plan includes our Associates and Management working from home, as well as providing us all with as safe a workplace as we can under the circumstances. Our goal is to continue to serve you with the excellent service to which you are accustomed. We are working both hard and smart to be part of your solution during these difficult times!


Warehousing and Storage

We have palletized goods storage capabilities in Honolulu, Maui, Kona and Guam. Our customers are able to monitor inventory levels, ship an order with same day/next day delivery, and use our facilities as a potential “back of the store”. You can increase your retail selling space or free up your workspace in your existing facility and have supplies arrive as you need them. For further information, please contact Eli Forkner at 800-488-4888 extension 1740.


DHX Blog – Shipping Insights

We encourage you to visit our blog at www.dhx.com to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our other social media pages, where we share company items we believe are newsworthy.


We hope you all have a happy and healthy Thanksgiving!

Thank you for your business - we appreciate it!