News Updates

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DGX - Dependable Global Express

4/2/2020

Dear Valued Customer,

 

The following is provided for your information:

 

Holiday Schedules

 

The offices listed below will be closed for the holiday as follows:

 

Philippines

Maundy Thursday

Good Friday

April 9

April 10

Australia

Good Friday

Easter Monday

April 10

April 13

New Zealand

Good Friday

Easter Monday

ANZAC

April 10

April 13

April 27

Singapore

Good Friday

April 10

Japan

Showa Day

April 29

 

Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.

 

General Rate Increases

 

As a result of increases to ocean freight rates from our Ocean Carriers, Dependable Global Express, Inc. (DGX) is implementing the following GRI’s to recover these costs as detailed below:

 

Origin

Destination

Type

New Surcharge

Effective Date

All US Origins

 All locations in Asia, Middle East, Indian Sub-Continent, and Fremantle

GRI

$4.00 W/M - $4.00 min

4/11/2020

 

 

Origin

Destination

Type

New Surcharge

Effective Date

All US Origins

Peru and Chile, all destinations

GRI

$2.00 W/M - $2.00 min

4/20/2020


Any mitigation and/or delays of the increase will be passed along as applicable.


COVID 19 As It Affects Our Business

 

We would like to offer an update on the fluid Covid-19 situation:

 

·       All DGX Offices are operational and working regular business hours

·       All DGX Staff that are able to perform their duties from home have been telecommuting

·       All CFS/Gateways are open and working regular hours

·       All ports and terminals are open

·       Some areas of the country -those with travel restrictions- are experiencing some ground transport delays

 

EXIM announces aid programs for U.S. exporters


The Export-Import Bank of the United States affirmed its support of the following temporary EXIM programs to provide relief to U.S. businesses their buyers, financial institutions, and American workers negatively impacted by COVID-19:

 

· Bridge Financing Program;

· Pre-Delivery / Pre-Export Financing Program;

· Supply Chain Financing Guarantee Program; and

· Working Capital Guarantee Program

 

Please see the release here.

 

Should you have any questions, please contact your local DGX office or representative, or call us

at 888-488-4888 or at 310-669-8888.

 

We wish that you and your families stay safe and we thank you for your continued support. Our entire team stands ready to assist you. Together, we will come out on the other side of this worldwide crisis stronger.

 

Thank you for your business – we appreciate it!