News Updates
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DHX - Dependable Hawaiian Express
2/15/2018
Dear
Valued Customers,
The
following is provided for your information:
Holiday Schedule
The following offices will also be closed in celebration of
their local holidays, as shown below:
Hong
Kong
|
Chinese
New Year
|
February 16-19
|
China
|
Chinese
New Year
|
February 16-22
|
Singapore
|
Chinese
New Year
|
February 16
|
Please remember that
certain offices are across the International Dateline. The dates above are
their dates, not the actual U.S. date.
Fuel Surcharge Increase – Hawaii, Guam, and CNMI
Matson Navigation Company (“Matson”) announced that due to a
steady increase in fuel-related costs over the last three (3) months, the
current fuel surcharges are changing. Accordingly, Matson will increase their
ocean fuel surcharge by 1.5 percentage points. The fuel surcharge for Hawaii
will be increased from 28.5% to 30%, for Guam from 29% to 30.5%, and for CNMI from
34% to 35.5%, all effective with sailings on or after Sunday, March 18, 2018.
Because of this
increase in our underlying costs, we are changing the fuel surcharge charged to
you to reflect this 1.5% adjustment, effective with sailings on or after
Sunday, March 18, 2018.
By making the above
rate changes, we are able to maintain our service levels as well as the
financial stability you would expect and want from your service provider. We
apologize for any inconvenience these changes will cause you.
Extreme Overlength Fees
The Less-than-truckload (LTL) industry is finding
themselves pushed to the limit due to increased freight volumes and tighter
capacity. Because of this capacity crunch, we’ve experienced more LTL Carriers
applying an “extreme overlength” fee with large dimensions to individual items
that are more than eight (8) feet in length, as opposed to the standard 12
feet.
This reduction reflects the tighter capacity and increased
demand LTL carriers have been experiencing over the years. Overlength fees are
considered a standard accessorial charge in the LTL industry, separate from
fees that apply to standard shipping rates for additional services, including:
- Delivery appointments
- Residential deliveries
- Re-weighs
- Lift-gate
- Extreme length
Each carrier establishes their own set of accessorial
fees, and it is common to see a fee for shipments in excess of 12 feet or
greater in length. LTL carriers are now lessening that to eight (8) feet in
length. The trends of increase by foot have been, and are subject to change
based on individual Carrier tariff rates:
Footage
|
Guideline of Additional Charges (subject to actual tariff):
|
8 – 12 feet
|
$85.00 per shipment
|
>12 – 20 feet
|
$150.00 per shipment
|
> 20 – 27 feet
|
$250.00 per shipment
|
> 27 feet
|
Call for volume quote
|
The over length fee, along with the other additional
services mentioned above, will remain a pass through of charges attached to the
shipment.
USA Trucking Industry Update
The US trucking industry is experiencing an increased driver
shortage as well as other factors critically disrupting operations and ability
to meet current demand. Truckers in several regions are requiring an average of
two (2) weeks advance notice. Factors and areas affected:
Factors Affecting Service:
|
Affected Areas:
|
· New Electronic
Log Device requirements
· Decreasing
availability of drivers
· Winter weather
in the Midwest, Ohio Valley, Southeast and Gulf
· Record-breaking
Import volumes
|
Chicago, IL
Columbus, OH
Detroit, MI
Houston, TX
Florida
Memphis, TN
New York, NY
Savannah, GA
Wisconsin
|
In an attempt to minimize delays in the supply chain, please
consider taking proactive measures that include placing bookings as far in
advance of the desired departure as possible and/or providing flexibility in
scheduling of pickup and delivery appointment dates/times.
We will continue to monitor the situation and work on
ensuring you obtain the levels of service you require and are accustomed to.
For
International news updates see News Updates at www.dgxglobal.com.
Should
you have any questions, please contact your local account executive or our
Customer Service support center at 1-800-488-4888 or 1-310-537-2000, Ext. 2020.
Thank
you for your business- we appreciate it!