News Updates
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DGX - Dependable Global Express
2/2/2018
Dear Valued Customers,
The following is provided for your information:
Holiday Schedule
The following offices will be closed in celebration of their local holiday:
Japan | National Foundation Day (observed) | February 12 |
Hong Kong | Chinese New Year | February 16-19 |
Singapore | Chinese New Year | February 16-19 |
China | Chinese New Year | February 15-17 |
Malaysia | Chinese New Year | February 16-19 |
New Zealand | Waitangi Day | February 6 |
Philippines | Paranaque Day Chinese New Year | February 13 February 16 |
Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.
Rate Changes
The following rate changes apply to origin/destination, respectfully: RATE TYPE | EFFECTIVE DATE | DESCRIPTION | AMOUNT OF INCREASE OR DECREASE |
Alameda Corridor Surcharge (ACS) | 2/1/2018 | Export Containers transported via rail through LAX/LGB, CA | FCL: 20' / $25 and 40'/ $49 |
USA Trucking Industry Update
The US trucking industry is experiencing an increased driver shortage as well as other factors critically disrupting operations and ability to meet current demand. Truckers in several regions are requiring an average of 2 weeks advance notice.
Factors affecting trucking services include:- New Electronic Log Device requirements
- Decreasing availability of drivers
- Winter weather in the Midwest, Ohio Valley, Southeast and Gulf
- Record-breaking Import volumes
Most severely affected areas include:- New York
- Wisconsin
- Chicago/Illinois
- Columbus/Ohio
- Detroit
- Savannah
- Memphis
- Houston
- Florida
In an attempt to minimize delays in the supply chain, please consider taking proactive measures that include:- Placing bookings as far in advance of the desired departure as possible.
- Submitting documents including original bills of lading as well as payment -as required- as soon as possible. We ask for a minimum of 48 hours prior to last free day at port or rail ramp. Some markets may require additional notification times due to truck power availability.
- Provide flexibility in scheduling of pickup and delivery appointment dates/times. Truckers need longer notification times.
- Clearing cargo at the port of discharge versus inland ramp location. This should allow additional lead-time in securing trucking services.
We will continue to monitor the situation and work on ensuring you obtain the levels of service you require and are accustomed to.
Marmorated Stink Bug Season Measures for FCL & Break Bulk Shipments ex USA to Australia
The Marmorated Stink Bug Season, which began September 1, 2017, will end on April 30, 2018. During this period, all high-risk commodities are required to be fumigated at origin to avoid delays and extra costs upon arrival in Australia.
If you are unsure if your goods fall into the high-risk category please contact your local DGX office or check the commodity list on the below homepage.
http://www.agriculture.gov.au/import/before/pests/brown-marmorated-stink-bugs/season-measures?wasRedirectedByModule=true#containerised
Terminal Handling Charge (THC) - Guam and CNMI
Matson Navigation Company (Matson) announced in April 2017 that the Guam Public Utilities Commission (PUC) approved the Port of Guam's request for increases in tariffs, rates, and fees over a five-year period. The PUC approved increases of 7% in years one and two, and a 1% for years three through five. Year one increases occurred in May 2017. Year two increases were effective on January 1, 2018.
The Port of Guam's approved plans are posted online for your review athttp://www.portguam.com/sites/default/files/5-year_tariff_increase_pag_docket_17-01_04282017.pdf
the following summarizes this upcoming change:
Inbound from USWC to Guam EQT | Existing Rate | New Rate |
D20 | $ 848.00 | $ 902.00 |
D40/D45 | $ 907.00 | $ 966.00 |
Reefers | $ 1,046.00 | $ 1,247.00 |
Breakbulk * | $ 41.00 | $ 44.00 |
CFS* | $ 41.00 | $ 44.00 |
Transshipment to Saipan EQT | Existing Rate | New Rate |
D20 | $ 445.00 | $ 468.00 |
D40/D45 | $ 445.00 | $ 468.00 |
Reefers | $ 445.00 | $ 468.00 |
Transshipment to the Federated States of Micronesia, Republic of the Marshall Islands, Republic of Palau** EQT | Existing Rate | New Rate |
D20 | $ 445.00 | $ 468.00 |
D40/D45 | $ 445.00 | $ 468.00 |
Reefers | $ 445.00 | $ 468.00 |
*indicates per revenue ton; all others per container
**effective February 1, 2018
Because of this increase in our underlying costs, we are changing the THC charged to you to reflect this adjustment. THC will increase by $0.04 per cubic foot effective with sailings on or after January 1, 2018. We apologize for any inconvenience this change will cause you.
Fuel Surcharge Increase - Guam and CNMI
Matson Navigation Company (Matson) announced that due to a steady increase in fuel-related costs over the last 3 months, these costs have continued to outpace their projections. Accordingly, Matson increased their ocean fuel surcharge by 1.25 percentage points. The fuel surcharge for Hawaii was increased from 27.25% to 28.5%, for Guam/CNMI from 27.75% to 29%, and for Micronesia from 32.75% to 34%, all effective with sailings on or after Sunday, January 21, 2018.
Because of this increase in our underlying costs, we are changing the fuel surcharge charged to you to reflect this 1.25% adjustment, effective with sailings on or after Sunday, January 21, 2018.
By making the above rate changes, we are able to maintain our service levels as well as the financial stability you would expect and want from your service provider. We apologize for any inconvenience these changes will cause you.
Should you have additional questions or scheduling concerns, please contact your local office or contact our DGX at 888-488-4888 or at 310-669-8888. For DHX Customer Service Center call us at 800-488-4888, Ext. 2020. For Hawaii news updates see News Updates at www.dhx.com.
Thank you for your business - we appreciate it!