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Dear Valued Customer,
We have been advised by Matson Navigation Company (“Matson”) the Matsonia V003W has been delayed due to port labor shortages and adverse weather conditions.
We are estimating a 24 hour delay for our island deliveries for shipments on the Matsonia V003W as well as the following vessel the Manukai V213W which is due in port next Sunday. Because of the backlog of deliveries related to the Matsonia, our deliveries on the latter vessel will be delayed by a day also. Our island trucking operations will do everything in their power to expedite the handling of your shipments and to minimize the delay as much as possible.
We will continue to monitor any developments and update you as needed.
Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at firstname.lastname@example.org.
Thank you for your business - we appreciate it!