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DHX - Dependable Hawaiian Express
Dear Valued Customer,
We have been advised by Matson Navigation Company (“Matson”) the Lurline V027W has been delayed while in transit due to mechanical issues. The current estimated time of arrival into the Honolulu port is Thursday, January 14. The Neighbor Island barge schedule will be adjusted accordingly.
We are estimating a 24 hour delay for our island deliveries for shipments on the Lurline V027W as well as the vessel following due in port the beginning of next week. Our island trucking operations will do everything in their power to expedite the handling of your shipments and to minimize the delay as much as possible.
We will continue to monitor any developments and update you as needed.
Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at firstname.lastname@example.org.
Thank you for your business - we appreciate it!