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DHX - Dependable Hawaiian Express
12/15/2020
Dear Valued Customer,
The following is provided for your information:
Holiday Schedules
The offices listed below will be closed for the holidays as follows:
USA | Christmas Day New Year’s Day | December 25 January 1 |
China | New Year’s Day | January 1 |
Australia | Christmas Day Boxing Day Proclamation Day (Adelaide, SA) New Year’s Day | December 25 December 28 December 28 January 1 |
New Zealand | Christmas Day Boxing Day (Observed) New Year’s Day (Friday) The Day After New Year’s Day (Observed) | December 25 December 28 January 1 January 4 |
Singapore | Christmas Day New Year’s Day | December 25 January 1 |
Japan | The Day Before New Year’s Eve New Year’s Eve New Year’s Day (Friday) New Year’s Day (Saturday) New Year’s Day (Sunday) Coming-of-age Day | December 30 December 31 January 1 January 2 January 3 January 11 |
Philippines | Christmas Eve Christmas Day Rizal Day New Year’s Eve New Year’s Day | December 24 December 25 December 30 December 31 January 1 |
Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.
Hawaii Service Rates for 2021
As follow up to our Breaking Alert sent out on November 24, 2020, Matson Navigation Company (“Matson”) announced that in order to offset increasing costs of operation and continuing substantial investment in Hawaii service improvements, Matson’s rates for their Hawaii service will increase by $225 per westbound container and $110 per eastbound container, effective with sailings on or after January 3, 2021.
As a result, our Hawaii rates will increase by like amounts for full container loads. For less-than-container load (LCL) cargo, our individual Customer rates will be adjusted based on a variety of factors, including the commodity, density, and current costs. These changes will take effect with shipments sailing on or after January 3, 2021. Please contact your current Salesperson to discuss any adjustments to your rate levels with them.
At this time no adjustment will be made to the terminal handling charge (THC) for 2021.
Observance of Christmas 2020 and New Year’s 2021 Holidays
As follow up to our Breaking Alert sent out on December 2, 2020, DHX- Dependable Hawaiian Express will be closed Friday, December 25 2020 and Friday, January 1, 2021.
- Out of Southern California, during the week of Christmas, the cutoff for hazardous freight to Hawaii will be 5:00 pm PST Monday, December 21 and for non-hazardous freight 5:00 pm PST Tuesday, December 22, to Guam the cutoff for hazardous freight will be 5:00 pm PST Friday, December 18 and for non-hazardous freight 5:00 pm PST Monday, December 21 for the Wednesday, December 23 sail. All cargo received December 23 and 24 will be loaded for the following Wednesday, December 30 sail. During the week of New Year’s, the cutoff for hazardous freight to Hawaii will be 5:00 pm PST Monday, December 28 and for non-hazardous freight will be 5:00 pm PST Tuesday, December 29, to Guam the cutoff for hazardous freight will be 5:00 pm PST Thursday, December 24 and for non-hazardous freight will be 5:00 pm PST Monday, December 28 for the Wednesday, December 30 sail.
- Out of Northern California, during the week of Christmas, the cutoff for hazardous and non-hazardous freight to Hawaii will be 3:00 pm PST Tuesday, December 22 for the Thursday, December 24 sail. There are no changes to the regular cutoffs for Guam freight for the Tuesday, December 22 sail. During the week of New Year’s, the cutoff for hazardous and non-hazardous freight to Hawaii will be 3:00 pm PST Monday, December 28 for the Thursday, December 31 sail out of Long Beach. There will be no sailing from Oakland on Thursday, December 31. Matson will truck road legal loads to Long Beach. To Guam, the cutoff for hazardous and non-hazardous freight will be 3:00 pm PST Wednesday, December 23 for the Tuesday, December 29 sail.
- Out of Portland, during the week of Christmas, the cutoff for hazardous freight to Hawaii will be 5:00 pm PST Monday, December 21 and for non-hazardous freight 5:00 pm PST Tuesday, December 22 for the Saturday, December 26 sail. During the week of New Year’s, the cutoff for hazardous freight to Hawaii will be 5:00 pm PST Monday, December 28 and for non-hazardous freight 5:00 pm Tuesday, December 29 for the Saturday, January 2 sail.
- Out of Seattle, during the week of Christmas, the cutoff for hazardous freight to Hawaii will be 5:00 pm PST Tuesday, December 22 and for non-hazardous freight 5:00 pm Wednesday, December 23 for the Saturday, December 26 sail. During the week of New Year’s, the cutoff for hazardous freight to Hawaii will be 5:00 pm PST Tuesday, December 29 and for non-hazardous freight Wednesday, December 30 for the Saturday, January 2 sail.
Christmas and New Year’s Holiday Port Schedule and Gate Hours
Matson Navigation Company (“Matson”) has announced that there will not be sailings out of Long Beach Saturday, December 26, 2020 and Saturday, January 2, 2021. Please find below Matson’s adjusted holiday schedule.
Hawaii Vessels
Departure | Vessel Voyage | Cargo Cut-Offs | Honolulu Arrival |
Thu 12/17 Oakland | Matsonia V001W | Normal Cut- Offs | Wed 12/23 AM |
Sat 12/19 Long Beach | Matsonia V001W | Normal Cut- Offs | Wed 12/23 AM |
Sat 12/19 Tacoma | RJ Pfeiffer V462W | Normal Cut- Offs | Sat 12/26 AM |
Tue 12/22 Oakland | RJ Pfeiffer V462W | Normal Cut- Offs | Sat 12/26 AM |
Wed 12/23 Long Beach 23:00 Departure | Daniel K. Inouye V048W | Wed 12/23 Dry - 1300 Rfr - 1500 Haz - 1300 | Sun 12/27 PM |
Thu 12/24 Oakland 15:00 Departure | Lurline V026W | Wed 12/23 2300 Haz - 1200 | Tue 12/29 PM |
Sat 12/26 Long Beach | No Sailing | N/A | N/A |
Sat 12/26 Tacoma | Maunawili V207W | Thu 12/24 1430 | Sat 1/2 PM |
Tue 12/29 AM Oakland | Maunawili V207W | Normal Cut- Offs | Sat 1/2 PM |
Wed, 12/30 Long Beach 0400 Departure | Manukai V212W | Normal Cut- Offs | Sun 1/3 PM |
Thu 12/31 Oakland | No Sailing | N/A | N/A |
Thu 12/31 Long Beach 1500 Departure | Matsonia V002W | Thu 12/31 All Cargo - 1200 | Tue 1/5 PM |
Sat 1/2 Tacoma 2200 Departure | RJ Pfeiffer V463W | Thu 12/31 1430 | Sat 1/9 PM |
Tue 1/5 Oakland Noon Departure | RJ Pfeiffer V463W | Normal Cut- Offs | Sat 1/9 PM |
Guam Vessels
Departure | Vessel Voyage | Cargo Cut-Off | Guam Arrival |
Wed 12/23 Long Beach | Daniel K. Inouye V048W | Tue 12/22 Dry - 1600 Rfr - 1600 Haz - 1200 | Tue 1/5 PM |
Sat 12/26 PM Long Beach | No Sailing | N/A | N/A |
Sat 12/26 AM Tacoma | Maunawili V207W | Thu 12/24 1430 | Tue 1/12 AM |
Tue 12/29 AM Oakland | Maunawili V207W | Normal Cut- Offs | Tue 1/12 AM |
Wed 12/30 Long Beach | Manukai V212W | Tue 12/22 All Cargo - 1200 | Tue 1/12 AM |
Notes:
1) On Christmas week, the Daniel K. Inouye V048W will sail on Wednesday, December 23 at 2300 to accommodate late cargo receipts as there will be no sailing from Long Beach on Saturday, December 26.
2) There will be no sailing from Oakland on Thursday, December 31. Matson will truck road legal loads to Long Beach to sail on the Matsonia V002W departing 1500 on Thursday, December 31.
CHRISTMAS AND NEW YEAR’S TERMINAL HOURS
All terminal and gate operations are CLOSED ON FRIDAY, December 25 and January 1.
CHRISTMAS EVE – Thursday, December 24
Port | CY Hours | Auto Lot |
Long Beach | 0800-1500 | 0800-1130 |
Oakland | 0800-1430 | Closed |
Tacoma | 0800-1430 | 0800-1430 |
Guam | 0800-1200 | 0800-1200 |
Honolulu | 0600-1545 | 0800-1130 |
Hilo | 0700-1130 | 0700-1130 |
Kawaihae | 0700-1130 | NA |
Kahului | 0700-1200 | 0700-1200 |
Nawiliwili | 0700-1130 | 0700-1130 |
NEW YEARS EVE – Thursday, December 31
Port | CY Hours | Auto Lot |
Long Beach | 0800-1500 | 0800-1130 |
Oakland | 0800-1430 | Closed |
Tacoma | 0800-1430 | 0800-1400 |
Guam | 0800-1200 | 0800-1200 |
Honolulu | 0600-1545 | 0800-1130 |
Hilo | 0700-1130 | 0700-1130 |
Kawaihae | 0700-1130 | NA |
Kahului | 0700-1200 | 0700-1200 |
Nawiliwili | 0700-1130 | 0700-1130 |
Coronavirus
There is so much news available, we felt it was really not necessary to comment other than to state that from the U.S. Mainland there have been no delays impacting Hawaii or Guam. Shipments exporting from Asia may still experience delays as the ocean carriers cancel sailings and air freight capacity is still somewhat limited.
At DHX – Dependable Hawaiian Express we have an Emergency Response Plan in place to ensure your shipments and our services will continue in spite of the virus. This plan includes our Associates and Management working from home, as well as providing us all with as safe a workplace as we can under the circumstances. Our goal is to continue to serve you with the excellent service to which you are accustomed. We are working both hard and smart to be part of your solution during these difficult times!
Warehousing and Storage
We have palletized goods storage capabilities in Honolulu, Maui, Kona and Guam. Our customers are able to monitor inventory levels, ship an order with same day/next day delivery, and use our facilities as a potential “back of the store”. You can increase your retail selling space or free up your workspace in your existing facility and have supplies arrive as you need them. For further information, please contact Eli Forkner at 800-488-4888 extension 1740.
DHX Blog – Shipping Insights
We encourage you to visit our blog at www.dhx.com to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our other social media pages, where we share company items we believe are newsworthy.
Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at custserv@dhx.com
We wish you and your loved ones the very best for a Happy Holiday Season and a prosperous 2021!
Thank you for your business - we appreciate it!