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DHX - Dependable Hawaiian Express

10/15/2020

Dear Valued Customer,

 

The following is provided for your information:

Holiday Schedules

The offices listed below will be closed for the holidays as follows:

 New Zealand

 Labour Day

 October 26

 Philippines

 All Saints’ Day

 

 November 1

 November 2

 Australia

 AFL Grand Final Friday (Melbourne)

 Melbourne Cup Day

 October 23

 November 3

 Japan

 Culture Day

 November 3

 Singapore

 Deepavali

 November 14

 

Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.

 

Sustainability Award

We are very proud to announce, DHX- Dependable Hawaiian Express has been chosen to receive the Sustainability Excellence Award 2020 by USC Marshall Center for Global Supply Chain Management.

 

Sustainability Excellence Award: Recognizing organizations and individuals that commit to advancing and promoting campaigns in sustainability

 

Coronavirus

There is so much news available, we felt it was really not necessary to comment other than to state that from the U.S. Mainland there have been no delays impacting Hawaii or Guam. Shipments exporting from Asia may still experience delays as the ocean carriers cancel sailings and air freight capacity is still somewhat limited.

 

At DHX – Dependable Hawaiian Express we have an Emergency Response Plan in place to ensure your shipments and our services will continue in spite of the virus. This plan includes our Associates and Management working from home, as well as providing us all with as safe a workplace as we can under the circumstances. Our goal is to continue to serve you with the excellent service to which you are accustomed. We are working both hard and smart to be part of your solution during these difficult times!


Warehousing and Storage

We have palletized goods storage capabilities in Honolulu, Maui, Kona and Guam. Our customers are able to monitor inventory levels, ship an order with same day/next day delivery, and use our facilities as a potential “back of the store”. You can increase your retail selling space or free up your workspace in your existing facility and have supplies arrive as you need them. For further information, please contact Eli Forkner at 800-488-4888 extension 1740.

 

DHX Blog – Shipping Insights 

We encourage you to visit our blog at www.dhx.com to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our other social media pages, where we share company items we believe are newsworthy.

 

Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at custserv@dhx.com.

 

Thank you for your business - we appreciate it!