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Breaking Alert

9/11/2018

Dear Valued Customer:

Hawaii

According to the USCG (United States Coast Guard) and the National Weather Service, Hurricane Olivia is expected to be moving over the main Hawaiian Islands Tuesday night, September 11, into Wednesday September 12.

The USCG has issued a closure of the below ports due to Hurricane Olivia.

Honolulu

Port will be closed Tuesday and Wednesday September 11 and 12,2018

Kona

Port will be closed Tuesday and Wednesday September 11 and 12,2018

Hilo

Port will be closed Tuesday and Wednesday September 11 and 12,2018

Maui

Port will be closed Tuesday and Wednesday September 11 and 12,2018

Kauai

Port will close Tuesday 9/11/18 – 10am HST


The ports will remain closed until the “all clear” is given by the USCG.


Our Honolulu terminal will be in operation on Tuesday, September 11, 2018 to deliver as much cargo as possible, while still able to operate safely.


As the path of Hurricane Olivia develops its movement over the Hawaiian Islands, we will send more updates for service issues impacting our Inter-Island Ocean and Air service, as well as our Ocean and Air forwarding services to each Island from all origins.

Guam

The storm has passed through Guam, causing a lot of flooding, road closures and widespread power outages. The terminal will be open for business as usual today, except that we have no internet, so communication will be limited.


The vessel, Maunawili 165W, is now estimated to arrive Thursday September, 13, 2018. This could change -the Port Authorities make operational decisions based on a variety of factors impacting the port.


It appears that because of the storm there will be no deliveries made the rest of this week on Guam.


Should you have additional questions please contact your local representative or Customer Service at our corporate office at 1-800-488-4888 or 1-310-537-2000, Ext. 2020.


We wish all of our Customers, friends and families in Hawaii and Guam the very best of outcomes. Please be safe!


Thank you for your understanding with respect to the above. We will take all steps possible to minimize delays.


Thank you for your business-we appreciate it!