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DHX - Dependable Hawaiian Express


Dear Valued Customers,


The following is provided for your information:



Holiday Schedule

The following offices will be closed in celebration of their local holiday:

United States

Labor Day

September 3


Hari Raya Puasa

National Day

Awal Muharram

August 22

August 31

September 11


Ninoy Aquino Day

National Heroes Day

August 21

August 27


Hari Raya Haji

August 22



Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.



Hawaii Cut-off for International Destinations

When you have a shipment for an international destination moving ocean carriage through Los Angeles for export to an international destination, please be advised that freight must be received at our Honolulu facility on Tuesday by 3:00 PM (HST), to be loaded on that week’s vessel bound for Los Angeles.  For shipments requiring a pickup service, the cut-off is Monday by 3:00 PM (HST) to meet the Tuesday cut-off, at 3:00 PM (HST).



Fuel Surcharge Increase – Hawaii, Guam, and CNMI

On August 13, 2018, Matson Navigation Company (“Matson”) announced that due to a steady increase in fuel-related costs their ocean fuel surcharges will increase as shown below, all effective with sailings on or after Sunday, September 16, 2018.

Hawaii - will increase from 36% to 37.5%

Guam- will increase from 36.5% to 37.5%

CNMI- will remain the same at 41.5%


DHX Blog – Shipping Insights


We encourage you to visit our blog at to see our latest updates, progress, helpful hints and shipping insights. Once there you can access links to our Facebook pages, with some of more noteworthy items being:


New Honolulu Warehouse - We’re building a new warehouse and distribution center in the heart of the industrial district in Honolulu. Visit our page to view the progress of the building project.


Beard for Buck$ - A campaign to help raise money for charity, that will help the homeless in Hawaii. So far we have earmarked over $14,000 for charity, with 8 more months until completion of our new warehouse. You can see monthly updates, regarding the current length of the beard.


The 2 charities listed below, will be receiving 100% of all donations:

·       Kahauiki Village

·       The Salvation Army-Hawaiian and Pacific Islands…/beard-f…/c184542

We hope that you join us in this fun, yet charitable cause. #beardforbucks #honolulu #hawaii


Just so you know, for a single donation of $10,000, Brad Dechter, the President of DHX-Dependable Hawaiian Express, and DGX (Dependable Global Express) is willing to dye his beard purple, one of the official colors of Dependable Supply Chain Services, for a month!

For $25,000 he will dye the beard and his hair, too! It’s all for a great cause, folks!



Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at


Thank you for your business - we appreciate it!