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DHX - Dependable Hawaiian Express
Dear Valued Customers,
The following is provided for your
The following offices
will also be closed in celebration of their local holidays, as shown below:
Please remember that certain offices are across the
International Dateline. The dates above are their dates, not the actual U.S.
Hawaii General Rate Increase (GRI)
Matson Navigation Company (“Matson”)
increased their Hawaii service by $225 per westbound container and $125 per
eastbound container, effective with sailings on or after January 7, 2018.
As a result, our Hawaii rates
increased by like amounts for full container loads. For less-than-container
load (LCL) cargo, our individual Customer rates were adjusted based on a
variety of factors, including the commodity, density and current costs. These
changes took effect with shipments sailing on or after January 7, 2018.
Additionally, due to changing costs
in our Oahu operations, we increased our delivery rates and local trucking
rates by 5%, effective January 1, 2018. Public Warehouse rates were also increased 5% on this date.
Matson is not taking any increases
with respect to their Guam ocean service, but did previously announce a series
of Port of Guam Terminal Handling Charges “(THC)” increases in April 2017.
Details of the approved plan are posted online at: http://www.portguam.com/sites/default/files/5-year_tariff_increase_pag_docket_17-01_04282017.pdf
Fuel Surcharge Increase – Hawaii, Guam
Matson Navigation Company (Matson) announced that due to a
steady increase in fuel-related costs over the last three months, these costs
have continued to outpace their projections. Accordingly, Matson will increase
their ocean fuel surcharge by 1.25 percentage points. The fuel surcharge for
Hawaii will be increased from 27.25% to 28.5%, for Guam/CNMI from 27.75% to 29%,
and for Micronesia from 32.75% to 34%, all effective with sailings on or after
Sunday, January 21, 2018.
Because of this increase in our
underlying costs, we are changing the fuel surcharge charged to you to reflect
this 1.25% adjustment, effective with sailings on or after Sunday, January 21,
By making the above rate changes, we are
able to maintain our service levels as well as the financial stability you
would expect and want from your service provider. We apologize for any
inconvenience these changes will cause you.
For International news updates see Newsletters
Should you have any questions,
please contact your local account executive or our Customer Service support
center at 1-800-488-4888 or 1-310-537-2000, Ext. 2020.
We wish you and your loved ones the
very best for a healthy and a prosperous 2018!